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Pure Collection Reviews

https://www.purecollection.com/
Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,194

221

74

30

67

1,586

ratings over the past year

Displaying all 12,057 reviews
PE
Petra
4 years ago
Date of purchase: 07/29/2020
What Petra said about Pure Collection:
All in all a very good experience
The service was fast and reliable, the goods well wrapped and of good quality. All in all a very good experience.
Product reviews

0
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LY
Lynn
Wilpshire
4 years ago
Date of purchase: 07/29/2020
What Lynn said about Pure Collection:
Excellent in all respects
Excellent product, superb fit and prompt delivery
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JA
Jan
Ilkey
4 years ago
Date of purchase: 07/21/2020
What Jan said about Pure Collection:
Very poor customer service
Very poor customer service. Previous company based in Harrogate area had excellent service and speedy despatch. I overlooked £150 free postage by £1 so sent an email to ask if they would give me free...

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Customer Service
Pure Collection
4 years ago
We are sorry you are disappointed with our Delivery and Returns Policy. We do not offer free delivery or returns as this would mean increasing the overall cost of our items, which is something we actively want to avoid. You can all information regarding returns and delivery on our Delivery and Returns sections online.Kind regards,Pure Collection
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HE
Helen
4 years ago
Date of purchase: 07/28/2020
What Helen said about Pure Collection:
Excellent service
Excellent service. Arrived in good time and refund processed in timely fashion. No free returns but at least an offer of a pre paid cheaper return by Royaal Mail which I used.
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DI
Diana
4 years ago
Date of purchase: 07/28/2020
What Diana said about Pure Collection:
Lovely clothes to look at. I was driven to distraction by the website, with windows opening when I had not clicked on the item.. I ordered 2 items and 1 has been delivered,, the other one is to...

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MA
Maureen
Kerikeri, New Zealand
4 years ago
Date of purchase: 07/28/2020
What Maureen said about Pure Collection:
Cosy Cashmere
Beautiful garments, jumpers and shawl, in intense colours. It's the colours that make the collection especially gorgeous for me. Luxuriously soft wool and perfect sizing,m. I've bought many jumpers...

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SH
Sheila
4 years ago
Date of purchase: 07/21/2020
What Sheila said about Pure Collection:
Prompt delivery. I would order again and recommend them.
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Trusted Customer
4 years ago
Date of purchase: 07/28/2020
Replacement as a chum’s dog ate the original
The item is very good quality. I am annoyed it’s almost half price 2 weeks after my purchase.
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LI
Linda
East Sussex
4 years ago
Date of purchase: 07/28/2020
What Linda said about Pure Collection:
Best cashmere cardigans ever.
Pure never disappoint excellent quality. I have many of your cardigans in all clours. Please restock as some colours have sold out in my size.
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Trusted Customer
4 years ago
Date of purchase: 07/28/2020
One of the few companies that makes trousers that actually fit on the waist
Excellent. Delivery was good.
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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RH15 9NB
Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.