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Pure Collection Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,179

216

74

30

68

1,567

ratings over the past year

Displaying all 12,064 reviews
PA
Patricia
4 years ago
Date of purchase: 08/05/2020
What Patricia said about Pure Collection:
Quality
A joy to receive and lovely quality jumper
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Trusted Customer
4 years ago
Date of purchase: 08/04/2020
Disappointing is you live in EU
They do not have free shipping available for European Union or free returns. it is very disappointing
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Customer Service
Pure Collection
4 years ago
We are sorry you are disappointed with our Delivery and Returns Policy. We do not offer free delivery or returns as this would mean increasing the overall cost of our items, which is something we actively want to avoid. You can all information regarding returns and delivery on our Delivery and Returns sections online.Kind regards,Pure Collection
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Trusted Customer
4 years ago
Date of purchase: 08/05/2020
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Trusted Customer
4 years ago
Date of purchase: 07/31/2020
Excellent service and good quality products
Good communication. Fast refund when required.
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SU
Sue
4 years ago
Date of purchase: 07/30/2020
What Sue said about Pure Collection:
Delighted
Blouse arrived very quickly .Much faster than on previous purchases .The blouse was wonderful .Superb quality and finish .The colour Tones appeared blue , lilac , purple White and pink in the picture...

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Trusted Customer
4 years ago
Date of purchase: 07/31/2020
Good fast delivery no problems. Hope there are more shipping options internationally
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AN
Anne
4 years ago
Date of purchase: 07/30/2020
What Anne said about Pure Collection:
Efficient and quick
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Trusted Customer
4 years ago
Date of purchase: 07/28/2020
Very happy with quality and description
Excellent service...very clear and helpful communication, swift delivery.
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Trusted Customer
4 years ago
Date of purchase: 07/28/2020
Quick and efficient service. Good quality clothing. Very pleased.
I have always had good service from Pure. The clothes i have purchased over the years have been good quality, although the sizing on trousers does vary on occasions.
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Trusted Customer
4 years ago
Date of purchase: 07/28/2020
Very satisfied
Service was good and the website was much improved and made the experience of browsing easier for me.
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.