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The Worm that Turned (worm.co.uk) Reviews

https://www.worm.co.uk
Rated
Exceptional

Gorgeous Outdoor Furniture, Lighting, Decor and Garden Gifts

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

166

10

2

1

4

183

ratings over the past year

Displaying all 3,950 reviews
Trusted Customer
12 years ago
Date of purchase: 02/11/2013
See comment in next box re cast iron boot scraper
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The Worm that Turned (worm.co.uk)
The Worm that Turned (worm.co.uk)
12 years ago
We're really sorry to hear this. If you had let us know we would have sent you a new one straight away and not required the old one back. Our damaged goods policy is on our despatch note, but we'll review it to make sure it's clear. Would you like us to send you a new Boot Scraper? Stuart
Trusted Customer
12 years ago
Brilliant customer service - always the true test of a company! I had a complaint about a faulty product. It has been resolved within a hour with a 'no quibble' approach. It's a shame that my cynicism caused by endless other challenging 'customer service' examples clouded my view of receiving a positive response from this organisation. Thank you.
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Trusted Customer
12 years ago
Date of purchase: 02/26/2013
Very proactive, helpful, unpacked all product and took packaging away
Very proactive, helpful, unpacked all product and took packaging away
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The Worm that Turned (worm.co.uk)
The Worm that Turned (worm.co.uk)
12 years ago
Keeping these Waterproof cushions clean should not be a problem with a little tlc. There are instructions and a little video on how to do it at http://www.worm.co.uk/pages/gloster-furniture-care-and-maintenance - the cushion video is towards the bottom. Any problems just let us know. Glad that we're starting to have a summer so you can enjoy the furniture. Stuart
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Trusted Customer
12 years ago
Date of purchase: 05/21/2013
Very quick and efficient service
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Trusted Customer
12 years ago
Date of purchase: 05/27/2013
Efficient, fast and helpful. A pleasure to shop with!
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Trusted Customer
12 years ago
Date of purchase: 03/02/2013
Very pleased with service, Heather really helpful and delivery speedy!
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Trusted Customer
12 years ago
Date of purchase: 05/22/2013
Generally the website was good and as a non gardener I was able to get…
Generally the website was good and as a non gardener I was able to get a present for my gardening partner which was unusual and well received. But the name of the website doe snot really do it for...

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Trusted Customer
12 years ago
Date of purchase: 05/19/2013
Sadly when the furniture was delivered, the order had been packed incorrectly so instead of…
Sadly when the furniture was delivered, the order had been packed incorrectly so instead of receiving the ten chairs we had ordered, there were 4 completely different ones. I understand this was a...

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Trusted Customer
12 years ago
Date of purchase: 01/18/2013
Faultless
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Trusted Customer
12 years ago
Date of purchase: 05/12/2013
Excellent service and follow-up.
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Trusted Customer
12 years ago
Date of purchase: 03/13/2013
Very helpful, great service and quick delivery.
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About The Worm that Turned (worm.co.uk)
Our aim is to help revitalise your outdoor space. Whatever the size, be it a tiny balcony or a country estate. Either in the shop or online, you'll find a carefully selected range of outdoor decor, furniture and gifts awaits you.
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01159 482800
66-68 Derby Road, Nottingham, Nottinghamshire, NG1 5FD, United Kingdom
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About The Worm that Turned (worm.co.uk)
Our aim is to help revitalise your outdoor space. Whatever the size, be it a tiny balcony or a country estate. Either in the shop or online, you'll find a carefully selected range of outdoor decor, furniture and gifts awaits you.