I love the sweaters that I purchased, the two are a little big but very nice so I don't mind. Everything was perfect except the shipping & the tracking on the shipping (via the shipping company, not...
Thank you for your feedback, it is very important for us to know when things go wrong for our customers so we can put things right again. I can see that you have been in contact with my colleague and I trust that these problems have now been resolved. If you do have any further question or queries, please do not hesitate to contact us.
Not received my order placed on 15 November. I received an email stating the order had been despatched on 18th November. It's still not here on 2 December. I contacted woolovers to be told the order...
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Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback, it is very important for us to know when things go wrong for our customers so we can put things right again. I can see that you have been in contact with my colleague and I trust that these problems have now been resolved. If you do have any further question or queries, please do not hesitate to contact us.
Original order cancelled by Woolovers, without clear reason
Reorder still not delivered
Customer Care Team
WoolOvers
9 years ago
Thank you for your feedback, it is very important for us to know when things go wrong for our customers so we can put things right again. I can see that you have been in contact with my colleague and I trust that these problems have now been resolved. If you do have any further question or queries, please do not hesitate to contact us.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.