The customer service when I queried the delivery delay was good saying they had been dispatched on the day of purchase (TUESDAY) however the delivery was delayed by 48 hours by the delivery company,...
Read more
Chris
Willy Worms
8 years ago
Hi Mike,
I'm really sorry about the courier delaying your order. it is very frustrating for us when we have to rely on a third party to deliver our goods. We will be starting trials with DPD soon, who offer a much better customer focused delivery. If you place another order, please call the office and we will try and offer you some form of compensation. I hope it didn't ruin your weekend. Many thanks, Willy Worms
CU
Customer
8 years ago
Hi Chris
Thank you for offering some form of compensation but it would be a bit unfair of me to ask as I used them as an excuse for an extra day out fishing with my club angling pal on Sunday and thanks to my fishing shed fridge I have enough left for this Sunday so they were not wasted.
I will be ordering again next week, this time I'll order on Wednesday for the weekend and allow an extra day :-)
Your bait and service is great the hic-cup was unfortunate
Regards
Mike
Product reviews
Date of purchase: 04/03/2018
0
Share
CU
Customer
8 years ago
What Customer said about Willy Worms:
What can i say order before 1 pm and delivered next day thats perfect
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.
I'm really sorry about the courier delaying your order. it is very frustrating for us when we have to rely on a third party to deliver our goods. We will be starting trials with DPD soon, who offer a much better customer focused delivery. If you place another order, please call the office and we will try and offer you some form of compensation. I hope it didn't ruin your weekend. Many thanks, Willy Worms