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Wightlink Reviews

https://www.wightlink.co.uk
Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

3,388

932

278

93

141

4,832

ratings over the past year

6,977 out of 6,972 reviews
Trusted Customer
1 year ago
Date of purchase: 01/30/2024
Stress free!
After a stressful experience on trains due to strikes and overti me ban, it was a relief, just to get on the fast cat and chill
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Charlotte
Wightlink
1 year ago
Hello, thank you for your review. We're pleased to hear that after a stressful day, your travel with Wightlink was stress free and positive! We hope to welcome you onboard again soon.
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Carole
1 year ago
Date of purchase: 01/28/2024
What Carole said about Wightlink:
Certainly ‘ care free crossing’
Easy to book on website, really good value as we had a discount voucher code. Arrived at the terminal and were greeted immediately. Short wait then directed onto the ferry. Staff were amazing as we...

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Charlotte
Wightlink
1 year ago
Dear Carole, Thank you so much for your review. We're very pleased to see that your experience with Wightlink from making your booking to the ease of travelling was so positive. Our staff will always try their best to help where they can and I am glad they were so helpful in making things a little easier for you whilst travelling with your dog. We do appreciate you taking the time to share this and hope to welcome you onboard again soon!
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David
1 year ago
Date of purchase: 01/31/2024
What David said about Wightlink:
Good but very expensive for the short journey
The service is fine and the staff are great but the cost is far too high, especially if you have to make several visits to the Island for business purposes. It may possibly be the most expensive...

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Charlotte
Wightlink
1 year ago
Hello David, thank you for sharing your feedback with us. We're glad to hear that you find the service good however, can only apologise that you find the cost too high. We always advise to book in advance as we do operate a live booking system. Prices will be affected closer to the travel date and time. Unfortunately, we do not offer discounts based on the number of journeys you have taken however, we do offer different discounts and offers throughout the year and would advise to keep an eye on our 'offers' page on our website for ideas. Thanks again and I do hope the above helps!
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Jacqui
Wootton bridge
1 year ago
Date of purchase: 02/02/2024
What Jacqui said about Wightlink:
Yarmouth sailing
Managed an earlier ferry. Due to being fog bound it was delayed. Staff kept me updated regularly and ship sailed at the original booking time. No inconvenience to me at all. Well done
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Charlotte
Wightlink
1 year ago
Hello Jacqui and thank you for your review. Our teams do work hard to continue to run a normal service especially in bad weather. We're pleased to hear that the fog did not affect your sailing and you was able to travel with Wightlink at your scheduled time. Thanks again and hope to see you onboard again soon.
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Trusted Customer
1 year ago
Date of purchase: 01/21/2024
More relaxed crossing . nice to arrive in a different part of the Island
Ran to time and friendly welcome.
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Charlotte
Wightlink
1 year ago
Hello, Thank you for sharing the experience you had with us when travelling on our Lymington to Yarmouth route. I am glad you enjoyed the relaxing crossing. We hope to see you onboard here at Wightlink again soon.
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Trusted Customer
1 year ago
Date of purchase: 01/27/2024
Great ship but poor refreshments.
Victoria of Wight is a great ship; lots of space and choices of seating. No hot meals are available and Costa Coffee wasn't even open. There is considerable noise from the children's play area.
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Charlotte
Wightlink
1 year ago
Hello and thank you for taking the time to share your review. I am glad that you found Victoria of Wight to be a great ship when travelling with us however, I am sorry that you found the refreshments available to be limited. We do appreciate you taking the time to share this feedback with us as we look for ways to improve our service.
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Heather
London
1 year ago
Date of purchase: 01/26/2024
What Heather said about Wightlink:
Another great trip over to Island
Great service, great staff. Always impressed by the real care to meet individual customer needs. Easy to book and easy to use.
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Charlotte
Wightlink
1 year ago
Dear Heather, Thank you very much for taking the time to share your review, it is appreciated. It is great to hear that your experience whilst travelling with us from start to finish was so positive and we hope you continued to enjoy your stay to the island. Thank you again and we look forward to welcoming you onboard with us here at Wightlink again soon!
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Trusted Customer
1 year ago
Date of purchase: 01/21/2024
Good
Surprisingly good in difficult weather circumstance
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Charlotte
Wightlink
1 year ago
Hello, We're very happy to hear your travel with Wightlink was a positive experience considering the difficult weather conditions faced that day. Thank you for your review and we hope to welcome you onboard again soon.
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Paul M hawkins
Ryde
1 year ago
Date of purchase: 01/27/2024
What Paul M hawkins said about Wightlink:
service on time
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Charlotte
Wightlink
1 year ago
Hello Paul, Thank you for your review. We look forward to seeing you onboard again soon.
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Trusted Customer
1 year ago
Date of purchase: 01/24/2024
Comfortable crossing and updated by bridge staff when leaving
I have a blue badge and every effort was made to place me on the garage deck or near the lift .
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Charlotte
Wightlink
1 year ago
Hello and thank you for sharing your feedback. I am very glad that there staff were so helpful and accommodating in placing your car near a lift to make travelling with us at Wightlink a little easier and much more comfortable. Thank you again for the review and we hope to see you onboard soon!
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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03339997333
Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.