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Wendy Wu Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 188 reviews

RoyeBarnett

Feefo Verified

AUS

3 months ago

What RoyeBarnett said about Wendy Wu Tours:

Ancient capitals of China

Very personable people on the phone.Gave detailed information

Amanda Bruno

Wendy Wu Tours

3 months ago

Dear Roye, Thank you for your lovely review and 5-star rating, Our consultants will be happy to hear your comments. Wishing you an amazing trip ahead! Warm regards, Julia @ Customer Relations Wendy Wu Tour

Date of purchase: 02/26/2026

Trusted Customer

Feefo Verified

3 months ago

Booking tour directly by phone

I recently booked a tour by phone after conducting some research on the internet. The customer service person was able to answer my questions and this enabled me to make decisions during the call....

Amanda Bruno

Wendy Wu Tours

3 months ago

Dear Customer, Thank you so much for your lovely feedback—we’re really glad our consultant helped make everything clear and easy for you, so you felt confident booking. Wishing you an amazing trip ahead! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 03/06/2026

KianLim

Feefo Verified

AUS

3 months ago

What KianLim said about Wendy Wu Tours:

Excellent tour services

I had interactions with three different personnel of Wendy Wu and they are all very polite, patient and helpful to me and my wife. Our questions mainly revolved around taking SIA airline instead of...

Amanda Bruno

Wendy Wu Tours

3 months ago

Dear Kian, Thank you very much for your kind words and 5 star review. We are happy to learn that could assist you and your wife with your enquiries. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 03/13/2026

Trusted Customer

Feefo Verified

4 months ago

Hassle free experience

Quick and easy. Pleasant travel guides.

Amanda Bruno

Wendy Wu Tours

4 months ago

Dear Customer! It’s great to hear you had such a positive experience — thank you for your kind words. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 03/10/2026

AllanHughes

Feefo Verified

AUS

4 months ago

What AllanHughes said about Wendy Wu Tours:

Friendly, efficient, most helpful.

Amanda Bruno

Wendy Wu Tours

4 months ago

Dear Alan, Thank you for your 5-star review. Your kind feedback means so much to us. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/26/2026

Trusted Customer

Feefo Verified

4 months ago

excellent enjoyed every minuet

good assistance on arrival at airport, good accommodation, all meals good, i put on weight. wonderful places visited and very busy time.

Amanda Bruno

Wendy Wu Tours

4 months ago

Dear Customer, Thank you so much for your 5-star review — we’re thrilled you enjoyed your experience! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/25/2026

Trusted Customer

Feefo Verified

4 months ago

Very satisfied

Very patience in explaining the options

Amanda Bruno

Wendy Wu Tours

4 months ago

Dear Customer, Thank you for your feedback and 5-star review. We appreciate you taking the time to share with us your experience. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/13/2026

Trusted Customer

Feefo Verified

4 months ago

What you would expect from an established travel company

Efficient & thorough. informative in all aspects.

Amanda Bruno

Wendy Wu Tours

4 months ago

Dear Customer, Thank you for your 5-star review. Our Team will be glad to learn of your wonderful feedback. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/23/2026

Marie

Feefo Verified

AUS

4 months ago

What Marie said about Wendy Wu Tours:

Tour and booking

In the past we did a Wendy Wu tour in China and found the whole experience wonderful now we have booked a tour for Vietnam and Cambodia for next year and so far the customer service has been...

Amanda Bruno

Wendy Wu Tours

4 months ago

Dear Customer, Thank you kindly for your wonderful review. We appreciate your loyalty and looking forward to welcome you on your tour next year. Warm regards, Julia @ Customer Relations Wendy Wu Tour

Date of purchase: 02/23/2026

Trusted Customer

Feefo Verified

4 months ago

Great service

The staff handling the tour bookings , Frankie Vasta and Vanessa have been excellent . Great service and a human approach to servicing . That what is important

Amanda Bruno

Wendy Wu Tours

4 months ago

Dear Customer, Thank you very much for your lovely feedback. We’re so pleased to hear you received such friendly and personal service from our team — that truly means a lot to us. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/11/2026