How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Wendy Wu Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 165 reviews

Trusted Customer

Feefo Verified

2 months ago

Hassle free experience

Quick and easy. Pleasant travel guides.

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer! It’s great to hear you had such a positive experience — thank you for your kind words. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 03/10/2026

AllanHughes

Feefo Verified

AUS

2 months ago

What AllanHughes said about Wendy Wu Tours:

Friendly, efficient, most helpful.

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Alan, Thank you for your 5-star review. Your kind feedback means so much to us. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/26/2026

Trusted Customer

Feefo Verified

2 months ago

excellent enjoyed every minuet

good assistance on arrival at airport, good accommodation, all meals good, i put on weight. wonderful places visited and very busy time.

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you so much for your 5-star review — we’re thrilled you enjoyed your experience! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/25/2026

Trusted Customer

Feefo Verified

2 months ago

Very satisfied

Very patience in explaining the options

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you for your feedback and 5-star review. We appreciate you taking the time to share with us your experience. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/13/2026

Trusted Customer

Feefo Verified

2 months ago

What you would expect from an established travel company

Efficient & thorough. informative in all aspects.

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you for your 5-star review. Our Team will be glad to learn of your wonderful feedback. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/23/2026

Marie

Feefo Verified

AUS

2 months ago

What Marie said about Wendy Wu Tours:

Tour and booking

In the past we did a Wendy Wu tour in China and found the whole experience wonderful now we have booked a tour for Vietnam and Cambodia for next year and so far the customer service has been...

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you kindly for your wonderful review. We appreciate your loyalty and looking forward to welcome you on your tour next year. Warm regards, Julia @ Customer Relations Wendy Wu Tour

Date of purchase: 02/23/2026

Trusted Customer

Feefo Verified

3 months ago

Great service

The staff handling the tour bookings , Frankie Vasta and Vanessa have been excellent . Great service and a human approach to servicing . That what is important

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you very much for your lovely feedback. We’re so pleased to hear you received such friendly and personal service from our team — that truly means a lot to us. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/11/2026

Leslie Tanner

Feefo Verified

AUS

3 months ago

What Leslie Tanner said about Wendy Wu Tours:

Booking Experience

Easy and efficient booking on the phone, all done in 20 minutes. The agent was extremely knowledgeable and consulted her fellow consultant on items she did not know. Very pleasant and reassuring to...

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Leslie, Thank you very much for your kind feedback. Our team will be thrilled to hear your comments. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/19/2026

Trusted Customer

Feefo Verified

3 months ago

Great staff who were very helpful.

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you for your kind 5-star review. Our team will be happy to hear your feedback. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/20/2026

Trusted Customer

Feefo Verified

3 months ago

WAY TO GO WITH WENDY WU.

The whole booking from start to finish was a breeze with Zoe. She was very patient with me struggling with emails and attachments. I must be getting old!! Anyway she was very informative with any...

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you very much for your wonderful feedback. We’re delighted to hear that Zoe made your booking experience smooth and reassuring. Your kind words about her patience and support will mean a great deal to her. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Date of purchase: 02/17/2026