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ratings over the past year

Welligogs is no longer an active Feefo customer
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Trusted Customer
7 years ago
Date of purchase: 12/16/2017
What Trusted Customer said about Welligogs:
Beautiful and Practical for the British winter.
Product exacted as expected. Perfect fit, looks great, toasty warm in this winter weather.......what’s not to like?? Thank you.
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Jennie
Welligogs
7 years ago
Wonderful news, thank you for the feedback.
Best regards
Jennie
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Trusted Customer
Cheltenham
7 years ago
Date of purchase: 01/18/2018
What Trusted Customer said about Welligogs:
Lovely lightweight coat
The coat arrived earlier than expected and was beautifully packed.
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Jennie
Welligogs
7 years ago
Fantastic, it's great to hear we exceeded expectations and that you love your purchase.
Kind regards
Jennie
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Trusted Customer
7 years ago
Date of purchase: 01/13/2018
What Trusted Customer said about Welligogs:
Excellent and efficient
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Jennie
Welligogs
7 years ago
Thank you so much
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Trusted Customer
7 years ago
Date of purchase: 12/27/2017
What Trusted Customer said about Welligogs:
Could you made a saving if I’d waited a week
I placed my order after Christmas and didn’t receive an order confirmation for a while. Then I received an email notifying me it had been despatched; it was rather slow but then it was the holiday...

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Jennie
Welligogs
7 years ago
Hi Sally,
Thank you for your feedback, we value your comments, which allow us to improve constantly. I have checked the automated system and the order confirmation was indeed sent immediately, may be it went in to your spam folder (it has been known before). On the matter of our January sale, we always  start it in January, after giving our staff a much needed Christmas break, all orders received over the Christmas period are despatched the first day back in to the office in January on a next day service. The version of the Louise coat that you ordered, didn't go in to the sale, only the chocolate version in a couple of sizes that we were clearing out. I hope my reply helps explain all your worries and if there is anything else I can help you with then please contact me in the office on 01785 662277 or mail@welligogs.com
Kind regards
Jennie
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Trusted Customer
7 years ago
Date of purchase: 12/08/2017
Prompt service. Excellent boots. So warm!
Prompt service. Slight problem with delivery easily sorted. The boots are excellent. Good quality and so warm!
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Jennie
Welligogs
7 years ago
Thank you so much for your feedback
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Trusted Customer
7 years ago
Date of purchase: 01/03/2018
What Trusted Customer said about Welligogs:
very high quality products and superb customer service
I ordered several times from them to France and was more then satisfied with the products and customer service. Very great company with high quality products
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Jennie
Welligogs
7 years ago
Thank you Silka,
It is always lovely to see returning customers and see how pleased they are with their purchases.
Many Thanks
Jennie
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Trusted Customer
7 years ago
Date of purchase: 01/20/2018
What Trusted Customer said about Welligogs:
Lovely coat
Coat arrived quickly and well packaged.
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Trusted Customer
7 years ago
Date of purchase: 01/18/2018
Good product, not always good service!
I had ordered two coats and although paperwork said 2, only one was in the box. I had to telephone them and they refunded the money, but didn’t seem that apologetic.
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Jennie
Welligogs
7 years ago

Thank you for your feedback, I am very sorry that we packed your order incorrectly, please accept my sincerest apologies if you thought that it didn't bother me, as it most certainly did, mistakes are something we try to minimise and learn from. I hope that you like both the Aspen coats that you received and if there is anything else that you would like help on, then please do not hesitate to contact me on 01785 662277 or mail@welligogs.com
Kindest regards
Jennie
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Trusted Customer
7 years ago
Date of purchase: 01/18/2018
Speedy response and lovely coat
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Trusted Customer
7 years ago
Date of purchase: 12/19/2017
Lovely coat, great company!
Really quick delivery considering it was Christmas, an easy website to navigate and the product is perfect and as described. I would definitely order again.
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Jennie
Welligogs
7 years ago
Thank you so much for the feedback, we try our very best to despatch orders as soon as possible.
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About Welligogs
Welligogs , a traditional family business since 2000, founded by Kim Annan, was the first company to introduce hand painted designs onto rubber boots into the UK and Europe. The designs were inspired by Kim and her husband Ray, as well as their four children. Kim says ‘the adoption of the name Welligogs was motivated by nostalgic childhood memories of a loving home where everyone called their wellington boots ‘Welligogs’. The Wellington boots were replaced by higher quality leather waterproof and breathable boots in 2008 in two styles which have since grown into a number of new styles. As the company grew a range of ‘Distinctly British’ clothing with ‘cutting edge fashion and style’as its goal, was introduced. Kim and Ray’s passion for British Made at the forefront of their minds resulted in establishing manufacturing set in the heart of England where the majority of the fabrics are hand cut and the clothing made.
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Brocton Holme, Brocton, Stafford, Staffordshire, ST17 0TX, United Kingdom
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About Welligogs
Welligogs , a traditional family business since 2000, founded by Kim Annan, was the first company to introduce hand painted designs onto rubber boots into the UK and Europe. The designs were inspired by Kim and her husband Ray, as well as their four children. Kim says ‘the adoption of the name Welligogs was motivated by nostalgic childhood memories of a loving home where everyone called their wellington boots ‘Welligogs’. The Wellington boots were replaced by higher quality leather waterproof and breathable boots in 2008 in two styles which have since grown into a number of new styles. As the company grew a range of ‘Distinctly British’ clothing with ‘cutting edge fashion and style’as its goal, was introduced. Kim and Ray’s passion for British Made at the forefront of their minds resulted in establishing manufacturing set in the heart of England where the majority of the fabrics are hand cut and the clothing made.