It was fine after the mix up with the delivery address was resolved.
The bottle was delivered very quickly.
Dave Shanks
Water-to-Go
2 months ago
Dear Sir,
I am aware that our customer services were requested to amend the delivery address after an incorrect address was inputted. Once this was confirmed for you, you kindly sent a thank you email. Was there another issue that we were unaware of?
Excellent customer service from start to finish. Even refunding so promptly on spare bottle that I purchased in error. Love this company and will buy from them again.
Prompt but support never answered me an website seems unfinished. Like the product after first week. Easy to drink and no leaks.
Dave Shanks
Water-to-Go
2 months ago
Dear Sir,
Thanks for the comments on our products, although I am concerned that you state that the website is unfinished.
May you share your issues with me so I can try to understand and resolve this.
Please email info@watertogo.international
Dave Shanks
Founder
Great products usually. I had high hopes for the new lid design but will have to go back to using my old lids until they don’t work anymore!
The filters are simply great.
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