When we set up both lines 01285 658423 & 01285 641406
I was made aware that, due to the cut off date from BT it might not be possible to keep 658423. We didn't keep the number. Given the lead time...
Very efficient and excellent customer services. Quality of calls and level of service as good as Openreach delivered over a land line, but at a huge cost discount - well done Vonage keep up the good...
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TC
Trusted Customer
7 years ago
Date of purchase: 11/14/2017
What Trusted Customer said about Vonage:
Totally rubbish & 100% black mailing policy.
Alex
Vonage
7 years ago
Please call us so we can understand and address your issues. We have no idea what you mean by 'black mailing policy'. We never black mail anyone.
I was told not to do anything otherwise I might lose my no.
3 weeks later when I queried why I'd heard nothing I was told I had to put in a request in writing ,and then it was going to take 3 weeks...
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Alex
Vonage
7 years ago
We're very sorry. The porting process can be complex and sometimes the the communications can get confusing.
During my first call to Vonage I was informed l could keep my original telephone number. I would have to wait several days and then an email would let me know when everything had been sorted. The...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
