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ratings over the past year

Vonage is no longer an active Feefo customer
Displaying all 1,035 reviews
Trusted Customer
6 years ago
Date of purchase: 12/19/2016
Good vlaue when working until things go wrong - then you are in TROUBLE!
AVOID IF RELIABILITY IS IMPORTANT. When it's working it's great . However, I've had an ongoing problem for over 72 hours, and customer service has been terrible and there is no resolution or even...

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Trusted Customer
7 years ago
Date of purchase: 11/21/2017
What Trusted Customer said about Vonage:
Good prices but not a very reliable connection. Sometimes the connection drops or you have to dial several times to connect your call.
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2
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Trusted Customer
7 years ago
Date of purchase: 11/06/2017
What Trusted Customer said about Vonage:
Service staff have poor English and strong accents. You also stopped my phone calls because on small payment didn't go through because I had a new debit card and yet no attempt to call me was made. ...

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2
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Trusted Customer
Buckinghamshire
7 years ago
Date of purchase: 11/14/2017
What Trusted Customer said about Vonage:
The people I spoke to at Vonage were very helpful. I have a cherished telephone number which I did not want to lose and Vonage are 'looking after' it for me.
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Trusted Customer
Banbury Oxfordshire
7 years ago
Date of purchase: 11/20/2017
What Trusted Customer said about Vonage:
Customer service very helpful good service great value for money.
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Trusted Customer
Goole
7 years ago
Date of purchase: 11/22/2017
What Trusted Customer said about Vonage:
As good as I hoped it would be. Call diverts work perfectly.
Good value, easy to use web interface and all works seamlessly so far.
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Trusted Customer
7 years ago
Date of purchase: 11/10/2017
Very Convenient services.
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Trusted Customer
7 years ago
Date of purchase: 11/17/2017
What Trusted Customer said about Vonage:
At first very difficult because of wrong information.
1
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Trusted Customer
7 years ago
Date of purchase: 11/11/2017
What Trusted Customer said about Vonage:
Mainly good but one important defect
Good at giving information but there is now a pause when talking on the phone which was not there previously. This means I am regularly 'talking over' people and giving the impression of being very...

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Trusted Customer
7 years ago
Date of purchase: 11/24/2017
What Trusted Customer said about Vonage:
Disapointed to have to use mobile when calling from home
Employees answering calls have always been good, installation of system was good. However since using your system on a regular basis we are frequently asked to call later as all lines are busy and we...

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About Vonage
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
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Brook House, 229-243 Shepherds Bush Road, London, London, W6 7AN, United Kingdom
Why trust Feefo reviews?

About Vonage
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.