Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
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Christine
Feefo Verified
8 years ago
What Christine said about Volvo Car Insurance:
I am pleased with the repair and the relatively easy way it was processed. However, I don’t know the outcome of the third parties claim against me.
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Trusted Customer
Feefo Verified
8 years ago
Excellent service
Good service, perhaps fewer persons in contact, same person would help.
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Harbinder
Feefo Verified
8 years ago
What Harbinder said about Volvo Car Insurance:
It took them too late to have the repaird done on the car and no f9ollow up report given.
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Trusted Customer
Feefo Verified
8 years ago
No feedback to let us know what’s happening.
Constantly chasing.
Shared our information without our consent with other insurers so we were hounded by law firms wanting to pursue a personal injury...
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Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your feedback. I am sorry to hear that you were constantly chasing for updates. Please note we do not share any personal information with any third parties and did not pass on your information. We have informed our Customer Experience Team of the problems you faced and they will contact you to discuss further.
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Vincent
Feefo Verified
8 years ago
What Vincent said about Volvo Car Insurance:
The willingness of the Volvo representative to actively listen to my needs
Good, with a willingness to actively listen
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EL
Elizabeth
Feefo Verified
8 years ago
What Elizabeth said about Volvo Car Insurance:
Very friendly and professional; dealt with the problem very quickly with minimal inconvenience to me
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JO
John
Feefo Verified
8 years ago
What John said about Volvo Car Insurance:
Service was prompt, courteous and competent. Outcome positive.
Contacting VCI was quite hassle-free and a local accident repair centre (with links to a Volvo main dealership) rang me back within half an hour. Following a brief visit for them to estimate the...
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Trusted Customer
Feefo Verified
8 years ago
I would buy again and also recommend them. Helpful telephone staff
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AL
Alistair
Feefo Verified
8 years ago
What Alistair said about Volvo Car Insurance:
Great practical advice, timely process and everything worked. Repairers kep
Excellent, practical advice as to how to handle the claim.
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MI
Michael
Feefo Verified
Sidcup
8 years ago
What Michael said about Volvo Car Insurance:
Reaction to claim and auctioning of repair immediate
The response of reply and approving the repairs were immediate and the repairs auctioned within hours of my initial contact.
Courtesy follow ups providing status of the claim were clear and prompt.
Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your positive feedback. We are very happy to hear how pleased you were with the service you received from Volvo Car Insurance. If there is anything we can help with further, please don't hesitate to contact us.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
