How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Vita Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,963 reviews

Trusted Customer

Feefo Verified

22 days ago

James Ball is an excellent adviser!

James Ball is very professional, knowledable, helpful, thoughful and kind. I really appreciate his services and help.

Rowanne Hatcher

Vita

22 days ago

Good morning. Thank you for the review. Great to hear you found James Ball so professional, knowledgeable, helpful, thoughtful and kind! I'll be sure to pass on the kind words. Should you need any assistance in the future please let us know. Kind regards, Rowanne

Trusted Customer

Feefo Verified

24 days ago

Thank you Steven

Steven was fantastic, handling all our needs. He explained everything in a simple and very understandable manner and answered all all questions promptly. We are very happy with the cover provided and...

Rowanne Hatcher

Vita

24 days ago

Good morning. Thank you for taking the time to leave us a review and it's great to hear you found your experience with us and your dedicated advisor Steve so helpful and easy! Should you need any assistance again in the future please let us know. Thank you, Rowanne

Fay Baker

Feefo Verified

GBR

29 days ago

What Fay Baker said about Vita:

Helpful

They are very helpful, friendly and understanding your needs and are able to navigate you to your tailored services and to find you insurance that suites you. Flexible to get in contact when it suits...

Rowanne Hatcher

Vita

29 days ago

Good morning Fay. Thank you for the review and 5 stars. Great to hear you found us helpful, friendly and understanding. Should you need us again we will be on hand. Many thanks, Rowanne

Trusted Customer

Feefo Verified

1 month ago

Eve Hellewell

Vita

1 month ago

Good morning. Thank you for taking the time to leave a star review, it's really appreciated! Our dedicated advisers always aim to be on hand, so please don't hesitate to get in touch should you require any further assistance. Kind regards, Eve.

Trusted Customer

Feefo Verified

1 month ago

Excellent service

Agent was very friendly and professional and explained everything very clearly to me. I was given a very good deal and overall I am happy

Eve Hellewell

Vita

1 month ago

Good morning! Thank you for taking the time to leave some feedback - we really appreciate it. It's great to hear you found your dedicated adviser friendly, professional and clear. Should you require any further assistance, please get in touch. Kind regards, Eve.

Trusted Customer

Feefo Verified

1 month ago

Well explained and very polite manners. Quick to respond and generous patience was given.

Rowanne Hatcher

Vita

1 month ago

Good morning. Thank you for the review. Great to hear you found us so helpful and patience. Should you need us again please let us know by getting back in touch. Many thanks, Rowanne

Liam Elliott

Feefo Verified

1 month ago

What Liam Elliott said about Vita:

Efficient service

Great service, Lewis was helpful, straight to the point and a delight to deal with.

Eve Hellewell

Vita

1 month ago

Good morning Liam - thank you for taking the time to leave a review! It's great to hear you found your dedicated adviser helpful and efficient. We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve.

Alexandre & Isla Schneider

Feefo Verified

GBR

1 month ago

What Alexandre & Isla Schneider said about Vita:

Quick and efficient

Very quick turnaround

Eve Hellewell

Vita

1 month ago

Good morning Alexandre and Isla - thank you for the 5 stars! We're pleased you found our service quick and efficient. Our dedicated advisers always aim to be on hand, so please don't hesitate to get in touch should you require any further assistance. Kind regards, Eve.

Trusted Customer

Feefo Verified

1 month ago

Eve Hellewell

Vita

1 month ago

Good morning! Thank you for taking the time to leave a review, we really appreciate it! Our advisers always aim to be on hand, so should you require any further assistance, please get in touch. Kind regards, Eve.

Trusted Customer

Feefo Verified

1 month ago

Really great service!

Really great service, Daniel was fantastic. Helpful throughout, communication was great and manage to find me cover.

Eve Hellewell

Vita

1 month ago

Good morning! Thank you for taking the time to leave us some feedback. We're so pleased that you had a great experience with your dedicated adviser, Daniel. Our advisers always aim to be on hand throughout, so please don't hesitate to get in touch should you require any further assistance. Kind regards, Eve.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo