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Vita Reviews | Customer Service Reviews for https://www.feefo.com/reviews/vita | Feefo

Displaying all 2,773 reviews

Trusted Customer

2 days ago

Date of purchase: 08/12/2025

Recommend

Prompt, Professional and knowledgeable as well as friendly

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James Oldbury

Edinburgh

3 days ago

Date of purchase: 08/13/2025

What James Oldbury said about Vita:

1st class service

The service was first class Jordan was only too willing to help as I had to move a few if the calls at short notice and all options were discussed and I was given time to think things over as...

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Eve Hellewell

Vita

2 days ago

Good morning James. Thanks for the 5 star review! It's great to hear that you had a first class experience with your dedicated adviser, Jordan. Our advisers always aim to be flexible and adapt to your schedule when possible. Should you require any further assistance, please don't hesitate to get in touch! Kind regards, Eve Hellewell.

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Trusted Customer

3 days ago

Date of purchase: 08/06/2025

Excellent service and very helpful

Eve Hellewell

Vita

2 days ago

Good morning. Thank you for taking the time to leave a review. It's great to hear you found our service helpful and excellent! We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve Hellewell.

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Trusted Customer

5 days ago

Date of purchase: 08/08/2025

Rowanne Hatcher

Vita

4 days ago

Good morning. Thank you for the 5 star review. Our advisors are on hand to help should you have any questions. We are happy to help! Thank you, Rowanne Hatcher

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Trusted Customer

10 days ago

Date of purchase: 08/06/2025

I received my phone call within minutes of the pre-arranged appointment tim

It’s early days and I always you don’t really know how good an insurance company is until you need to use them but so far so good. The staff member that called me was professional and patient.

Eve Hellewell

Vita

9 days ago

Good morning. Thanks for the 5 stars! It's great to know you found your dedicated adviser professional and patient. Our advisers always aim to be on hand throughout the entire process, so please get in touch should you require any further assistance. Kind regards, Eve

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Rebecca Hornsby

Manchester

10 days ago

Date of purchase: 08/06/2025

What Rebecca Hornsby said about Vita:

Amazing service

So helpful, we literally had to do nothing, it was all taken care of for us! Steve was super lovely, friendly and explained everything.

Eve Hellewell

Vita

9 days ago

Good morning Rebecca. Thanks so much for taking the time to leave a review, we really appreciate it! It's great to hear you found your dedicated adviser friendly and helpful. Our advisers always aim to keep the process as straightforward as possible. Should you require any further assistance, please don't hesitate to get in touch. Kind regards. Eve.

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Trusted Customer

10 days ago

Date of purchase: 08/05/2025

Excellent home insurance service

Don was really helpful in helping us navigate the home insurance options. He ensured that we had the right level of cover, making sure we had the right options in place. The process was really easy...

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Eve Hellewell

Vita

9 days ago

Good morning. Thank you for taking the time to leave a review, it's really appreciated! We're pleased that you found your dedicated adviser informative and helpful, we'll be sure to pass on the kind words. We're always happy to help, so please get in touch should you require any further assistance. Kind regards, Eve Hellewell.

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Trusted Customer

10 days ago

Date of purchase: 07/23/2025

Eve Hellewell

Vita

9 days ago

Good morning. Thank you for taking the time to leave a 5 star review! Our advisers always aim to be on hand, so please get in touch should you require any further assistance. Kind regards, Eve Hellewell.

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Trusted Customer

11 days ago

Date of purchase: 08/05/2025

First rate, friendly service

Once again, Phil was very thorough and explained his recommendations in detail and simply. The whole process was easy and totally met our requirements.

Rowanne Hatcher

Vita

10 days ago

Good morning. Thank you for the 5 stars. Pleased to hear you dedicated advisor Phil was knowledgeable and helpful. Our advisors take the time to learn about you and your personal circumstances to provide you with the best options. Should you need us again we will be happy to help! All the best, Rowanne Hatcher

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Trusted Customer

11 days ago

Date of purchase: 08/04/2025

Insurance policy

I spoke with Callum who most helpful and very friendly he explained everything to myself a really nice person And was very happy with product Callum could offer me.

Rowanne Hatcher

Vita

10 days ago

Good morning. Thank you for the review. Great to hear you found your dedicated advisor Callum so helpful and friendly. Should you need any assistance again please do not hesitate in getting back in touch. Kind regards, Rowanne Hatcher

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About Vita

Vita is a multi-award winning insurance brokerage, established in 2010. Our Protection Advisers specialise in Life Insurance, Critical Illness Cover and Income Protection, providing friendly fee-free advice. Business Protection is a niche area we also specialise in, providing solutions to businesses for Key Person Protection, Shareholder/Partnership Protection and Loan Protection.

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0800 988 36 37

The Maltings, East Tyndall Street, Cardiff, Cardiff, CF24 5EA, United Kingdom