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Rated
Excellent
Service
4.1
/5

5

4

3

2

1

9

3

1

0

2

15

ratings over the past year

Displaying all 450 reviews
Trusted Customer
2 years ago
Date of purchase: 09/01/2022
Always efficient and polite.
Always efficient and polite. The claiming process is clear and straightforward.
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Ben
Muddy Paws
2 years ago
Thank you very much for our 5* review.
VW
Vikki Walker
2 years ago
Date of purchase: 08/30/2022
What Vikki Walker said about Muddy Paws:
So easy to renew hassle-free service
Renewal due contracted me with details I renewed hassle free.
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Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are very happy to hear your Renewal process was hassle free, should you need us please do not hesitate to contact us, kind regards VetsMediCover
Trusted Customer
2 years ago
Date of purchase: 08/23/2022
Great
Great service so far, but not had to make a claim yet so can’t answer for that.
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Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are happy to hear you have received great service so far, and whilst we hope you do not have to Claim as this means your Pet is fit and well, we hope you'll find our Claims Team also offer great service too, kind regards VetsMediCover
Trusted Customer
2 years ago
Date of purchase: 08/18/2022
We always have prompt reminders and reassuring information regarding our policies. We have been with Vets MediCover for almost 12 years and have always had good service.Thank you
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Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are very happy to hear you have always received good service from us as this is most important, should you need us at all, please do not hesitate to contact the Admin Team on 0121 308 8685, kind regards VetsMediCover
Trusted Customer
2 years ago
Date of purchase: 08/22/2022
Cover for Lola our Deerhound
The renewal service was very easy but fees have risen quite alot, considering we have not had a claim for Lola, our dog. She is getting to later stage of her life but is never off her lead and we...

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Admin
Muddy Paws
2 years ago
Thank you for our 4* review. We are happy to hear the Renewal process was easy. The Underwriter takes various factors into account when setting the Premium, your Pet's age being one of those factors. We do hope you do not need us anytime in the near future as this means Lola is fit and well but if we can be of any assistance please do not hesitate to contact us, kind regards VetsMediCover
Trusted Customer
2 years ago
Date of purchase: 08/30/2022
Excellent customer service when renewing the policy
Swift responses, professional help when renewing policy. Very informative! Thanks
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Admin
Muddy Paws
2 years ago
Thank you for our 4* review. We are delighted to hear we were professional and informative when you renewed your Policy with us, please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
Trusted Customer
2 years ago
Date of purchase: 08/27/2022
Quick and easy to get cover
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Admin
Muddy Paws
2 years ago
Thank you for your 5* review. We are happy you found it quick and easy to take out cover with us. Please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
RD
Robert Dickson
2 years ago
Date of purchase: 08/04/2022
What Robert Dickson said about Muddy Paws:
Excellent service
Deal with claims effectively and without hassle
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Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are very happy to hear your recent claim was dealt with effectively and hope your Pet has made a full recovery, kind regards VetsMediCover
VS
Victoria Smyth
2 years ago
Date of purchase: 07/21/2022
What Victoria Smyth said about Muddy Paws:
Great vet insurance
They answer the phone quickly and they are very informative and helpful
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Admin
Muddy Paws
2 years ago
Thank you for our 5* review, we are very happy to hear we are informative and helpful. Please contact the Admin Team if we can be of any assistance in future, kind regards VetsMediCover
BW
Barry Wingham
2 years ago
Date of purchase: 08/05/2022
What Barry Wingham said about Muddy Paws:
very happy withour pet insurance
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Admin
Muddy Paws
2 years ago
Thank you for our 5* review, we are delighted to hear you are happy with your cover. Please do not hesitate to contact us in future if we can be of any assistance, kind regards VetsMediCover
About Muddy Paws
Muddy Paws is a UK based pet insurance company offering insurance policies to help with the cost of veterinary treatments for cats and dogs.
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7th Floor, Corn Exchange, 55 Mark Lane, London, Greater London, EC3R 7NE, United Kingdom
Why trust Feefo reviews?

About Muddy Paws
Muddy Paws is a UK based pet insurance company offering insurance policies to help with the cost of veterinary treatments for cats and dogs.