I submitted a claim over 3 months ago and have not heard what is happening
Ben
Muddy Paws
2 years ago
Hi Mrs Jeffery
We are very sorry to hear the delays you have experienced here. Please can you provide us with the policy number your claim is linked to so that we can investigate further for you?
Please email this to admin@vetsmedicover.co.uk
Kind regards
VMC Team
This was my first renewal. I wanted to change from annual payment to monthly. No problem at all. It all went through smoothly.
Admin
Muddy Paws
2 years ago
Thank you for our 5* review. We are very happy to hear that changing your payment method was a smooth experience, we aim to keep things as simple as possible. Please do not hesitate to contact us in future if we can be of any further assistance, kind regards VetsMediCover
Excellent cover, value for money, great advice and speedy responses
Sarah Bascombe
Muddy Paws
2 years ago
Good morning
Thank you for your recent Feefo 5* review. We are always pleased to receive such positive feedback and strive to maintain a prompt and thorough customer service.
We do hope that you will not require the service of your pet insurance cover within the immediate future but please be assured that our team will be available to support you if the need arises.
Kind regards
VetsMediCover
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
