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Vaillant Reviews

https://www.vaillant.co.uk/

Rated

Excellent

Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services.

Service

4.5

105

ratings over the past year

Displaying all 105 reviews

Cath Errington

2 months ago

Date of purchase: 05/02/2025

What Cath Errington said about Vaillant:

very friendly and sorted the problem

Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review Cath, we’re happy to hear about your experience and value your feedback.

See full customer review

Trusted Customer

2 months ago

Date of purchase: 05/04/2025

Happy with the service, they arranged to repair the boiler and replace faulty parts very quickly

Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review, we’re happy to hear about your experience and value your feedback.

See full customer review

Thomas Killeen

Da16 3nh

2 months ago

Date of purchase: 05/04/2025

What Thomas Killeen said about Vaillant:

Easy the register our new boiler which is working very efficiently.connected to Hive makes it more accessible when we are out.

Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review Thomas, we’re happy to hear about your experience and value your feedback.

See full customer review

Trusted Customer

2 months ago

Date of purchase: 05/09/2025

Had initial problems setting up a connection from the Vaillant system to the internet but solved it using the troubleshooting guide. Issue was to do with internet coverage in my how rather than the...

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Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review, we’re happy to hear about your experience and value your feedback.

See full customer review

IAM

Surrey

2 months ago

Date of purchase: 05/07/2025

What IAM said about Vaillant:

Zero stars. Booked a Friday appointment online to fix our Ecotec boiler. Paid £399 upfront. We provided boiler error message details. Received a confirmation email and text message for an AM...

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Vaillant UK

Vaillant

2 months ago

Thank you for your review Iain. We're sorry to hear about your experience. I believe you are already in contact with our Customer Care team. Any further correspondence will be with them.

See full customer review

Trusted Customer

2 months ago

Date of purchase: 05/08/2025

Vaillant are an extremely professional and helpful company

Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review, we’re happy to hear about your experience and value your feedback.

See full customer review

Trusted Customer

3 months ago

Date of purchase: 05/04/2025

Quick response to call.

Vaillant UK

Vaillant

3 months ago

Thank you for your 5* review, we’re happy to hear about your experience and value your feedback.

See full customer review

Trusted Customer

3 months ago

Date of purchase: 04/24/2025

See above.

Vaillant UK

Vaillant

3 months ago

Thank you for your review. We're sorry to hear you are unhappy with your experience using myVAILLANT Web. If you would like to provide us with more detail we would be happy to investigate this further.

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Trusted Customer

3 months ago

Date of purchase: 05/02/2025

Website was easy of use. Received email confirmation soon after.

Vaillant UK

Vaillant

3 months ago

Thank you for your 5* review, we’re happy to hear about your experience and value your feedback.

See full customer review

PRITAM SINGH MARWHAYA

staines upon thames

3 months ago

Date of purchase: 05/01/2025

What PRITAM SINGH MARWHAYA said about Vaillant:

easy to use

Sheryl Gladwin

Vaillant

3 months ago

Thank you for your 5* review Pritam, we value your feedback.

See full customer review

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About Vaillant

Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services, dedicated to providing homeowners with reliable and efficient heating and hot water solutions that last. With a focus on customer satisfaction, Vaillant continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

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0330 100 3143

Vaillant Group UK Limited, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

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