Great to hear! Thanks so much for taking the time to leave a review. ☕❤️-Ivan
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CA
Cameron Alexander
Feefo Verified
1 month ago
Ivan
Urban Brew
26 days ago
Thank you so much for the 5-star review, Cameron! Appreciate your support. 😊☕-Ivan
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Trusted Customer
Feefo Verified
1 month ago
love coffee pods Urban Brew
love the coffee i switched from urban brew ground coffee to coffee pods are so easy and quick with my new machine great service .
Ivan
Urban Brew
26 days ago
This is great to hear! We’re so glad the pods have made things easy and quick with your new machine, and that you’re still loving the coffee after switching from ground. Thanks for the lovely feedback. ☕❤️-Ivan
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Trusted Customer
Feefo Verified
1 month ago
Great coffee. Great company.
I made an online purchase and the automated responses were appropriate in terms of content and speed.
Ivan
Urban Brew
1 month ago
This is great to hear! We’re so glad the ordering process and updates were smooth, and even happier that you’re enjoying the coffee. Thanks for sharing your experience with us. ☕❤️-Ivan
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WC
Warren Cripps
Feefo Verified
AUS
1 month ago
What Warren Cripps said about Urban Brew:
Service, quality & taste
Prompt service & product is really tasty but I only need about 40 pods a month so don’t need daily deal reminders
Ivan
Urban Brew
1 month ago
Thanks for the honest feedback! We’re so glad the service was prompt and that you’re enjoying the coffee. Totally understand on the daily deal reminders too - you can adjust your email preferences through the emails, or reach out to us by email or phone and we’ll be happy to help adjust them for you. 😊☕-Ivan
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PS
Paul Swaffield
Feefo Verified
AZE
1 month ago
What Paul Swaffield said about Urban Brew:
Brew must have
All my interactions with Urban Brew have been extremely satisfactory.
Ivan
Urban Brew
1 month ago
This is wonderful to hear! We’re so glad every interaction with us has been a great experience. Thanks so much for sharing your feedback. 😊☕-Ivan
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Trusted Customer
Feefo Verified
1 month ago
Very Happy, great service and delivery
Very Happy, great service and delivery
Still learning my machine
Ivan
Urban Brew
1 month ago
This is great to hear! We’re so glad you’re happy with the service and delivery. Hope you enjoy getting to know your machine too - once you find the right settings, the coffee routine gets even better. 😊☕-Ivan
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MD
Margaret Duncan
Feefo Verified
1 month ago
Ivan
Urban Brew
1 month ago
Thank you so much for the positive review, Margaret. Really appreciate your support. Keep enjoying! ☕❤️-Ivan
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LM
Leanne Malcolm
Feefo Verified
AUS
1 month ago
What Leanne Malcolm said about Urban Brew:
Pump Struggles with these pods
Very slow postage. The pods affect the pump unfortunately. My second time trying these pods, but the Nespresso mini struggles with them.
Ivan
Urban Brew
1 month ago
Thanks for giving us another try and for sharing your honest feedback. We’re sorry to hear the postage was slow and that your Nespresso Mini struggled with the pods. That’s definitely frustrating, especially when you’ve had the same issue more than once.
Our pods can sometimes extract a little differently, so we usually recommend using the short shot setting and making sure the machine has been recently descaled. That said, we’ve reached out directly so we can help look into this properly for you. ☕❤️-Ivan
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Trusted Customer
Feefo Verified
1 month ago
Very quick service. Easy online ordering. And to top it all of great coffee.
Ivan
Urban Brew
1 month ago
This is fantastic to hear! We’re so glad ordering was easy, the service was quick, and the coffee topped it all off nicely.☕❤️-Ivan
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.