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Displaying all 4,339 reviews
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Paul Dunn
7 years ago
What Paul Dunn said about TravelPlanners:
Under Par golfing accommodation
The whole booking experience was good and done professionally. We paid top dollar for a 9 bed executive plus villa which really wasn't up to scratch. There was absolutely no attention to detail. Such...
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Lisa
TravelPlanners
7 years ago
Thank you for leaving valued feedback. I am pleased that on the whole the experience was good. I am however sorry that you experienced any issues. I cannot find any record that you contacted Travelplanners regarding these issues, so I assume that you reported these matters directly to the villa management company. We do have an office in Orlando and had we of been aware, we would have made sure that these matters were rectified immediately. Should you require any further information, please do not hesitate to contact me. Kind Regards, Lisa Read - Customer Service Manager
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Alison Deady
7 years ago
What Alison Deady said about TravelPlanners:
Excellent service
Yet again David Spooner has outdone himself, always extremely helpful , extremely knowledgeable and nothing is too much trouble for him to sort out.
I have been using travel planners for about 20...
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Trusted Customer
7 years ago
Great
Very helpful & informative support. Will definitely use them again.
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RM
Robert Murchie
7 years ago
What Robert Murchie said about TravelPlanners:
Not been holiday yet
this is my first time with this company so early doors yet not going to America till August so let’s hope the lovely girl called Lindsay can do the walk and not all talk 😂😂
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Trusted Customer
7 years ago
Amazing in the run up but couldn't care less once booked
Before we booked, I could not fault Travelplanners. Their pricing is competitive, they were very helpful as I'd never been to America before so was asking lots of questions that they were always able...
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Lisa
TravelPlanners
7 years ago
Thank you for your review, I am so sorry that you experienced any delays with our replies. Our Aftersales team are on hand to offer advice on any queries that you may have after you booking has been confirmed, we ask all customers to contact us by emailing tpadmin@travelplanners.co.uk or calling 020 3472 2113. Should you require any further information, please do not hesitate to contact me. Kind Regards, Lisa Read - Customer Service Manager
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Mandy Paulsen
7 years ago
What Mandy Paulsen said about TravelPlanners:
Fantastic service
I have used travelplanners twice now and both times the customer service has been excellent. With a party of 9 there have been many queries and changes but these guys always strive to do their best....
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Trusted Customer
7 years ago
Great service
Paul was superb, gave us lots of options and found us the best deal. I will definitely recommend.
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GJ
Gary Jenkins
Bridgend Wales.
7 years ago
What Gary Jenkins said about TravelPlanners:
Outstanding service.
Have used Travelplanners for 10 year or more and have always
had great service and advise. Paul has been assisting us for the last half a dozen USA vacations, and has helped us to get the best deal...
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Bipin Patel
7 years ago
What Bipin Patel said about TravelPlanners:
Very efficient service with full knowledge of travel requirement.
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TC
Trusted Customer
7 years ago
What Trusted Customer said about TravelPlanners:
Awful holiday including flight.
No Dairy Free meal on plane, house was infested with cockroaches no clean linens for 8 days sink leaked with puddles of water on floor, back gate to Lanai broken dirty ares around pool, no Dairy free...
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Lesley
TravelPlanners
7 years ago
Thank you for taking the time to let us have your feedback and am sorry you were not happy with our earlier response. Having reviewed the booking notes I was pleased to see that we were able to resolve the issues highlighted within 48 hours of any concerns being raised. I am sorry that Norwegian Airline were not able to provide your diary free meal as requested and have reported the matter to them on your behalf. If I can be of any further assistance please do not hesitate to contact me.
Kind Regards, Lisa Read, Customer Service Manager
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
