Trafalgar Reviews

Martine is one of our veteran Travel Directors, and like the rest of our TDs, she loves what she does. Thank you for your gratifying feedback, and we hope to host you again soon.

For our guests' information, we highlight in both our website and brochure what is included on all of our guided holidays. On our European Traveller, going to the Louvre is an Optional Experience that our guests can choose to partake in as opposed to exploring Paris independently during the free time. Nevertheless, it is delightful to know that you felt our trip in Europe was wonderful - thanks for having shared your thoughts.

We have received a lot praise for the particular Travel Director on your trip, so we regret to have read that she did not meet your expectations. We take all of our guests' feedback seriously, and encourage you to further detail our TD's actions by sending us an email to: social@trafalgar.com

And we can't wait to welcome you back on holiday with us - thank you!

All of our Travel Directors are carefully selected and all share a love of travel. We give them a bespoke training programme which ensures they are all real Insiders that give you all their knowledge about each country. Thank you very much for your feedback. We will ensure that our Travel Director team receive your comments. We hope to see you again soon.

Thank you for taking the time to write to us. We started using this channel not a long time ago, and to respond to our guests' comments as they come into our system. Due to the fact that you travelled before the system was implemented, your review showed in our system only a couple of weeks ago. Not to respond to reviews may be the case for other companies but we assure you that we treat every input as an opportunity to improve, which is also one of the reasons we value transparency. All our Travel Directors follow a demanding development program, just like Kelly did. Trafalgar makes sure everyone participates in a follow up training which was completed recently, and which was based on important feedback received from people like yourself. Again, we would like to thank you for sharing your thoughts with us. Our Travel Directors are known to be the best in the field, and so we encourage you to come back and try us again.

Thank you so much for your praise! We are elated to know that our Best of Turkey was such a joy for you to have experienced.

We like to believe that we provide a balanced amount of time at each of the unique Christmas Markets, but we truly listen to our guests' feedback and will certainly take yours into account. Thank you for having joined us and we hope to see you soon!

Thank you for booking your guided vacation directly with our specialists on the phone. We have a professional team in place ready to do whatever it takes to serve you.

Being experts in guided travel, we are dedicated to making your vacation an unforgettable one.