Hello Lorna,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again.
Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you.
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Trusted Customer
Feefo Verified
1 year ago
The adviser that helped me was very understanding and professional
Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating for your recent visit to Sutton Citizen Advice
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Jeanette
Feefo Verified
Dagenham
1 year ago
What Jeanette said about Debt Free Advice:
They was very helpful and excellent service
Customer Care Team
Debt Free Advice
1 year ago
We're happy to see that you had a 5-Star experience at Debt Free Advice Barking & Dagenham. Thanks for sharing.
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Trusted Customer
Feefo Verified
1 year ago
I was very impressed. It was good to talk to someone who listened .
The advisor was very professional & helpful. She was very polite & advised me how to deal with my debts . She gave me advice on the best options. I would highly recommend her . Kind Regards Andrew.
Customer Care Team
Debt Free Advice
1 year ago
Thank you for leaving us an excellent review. We're thrilled you loved your experience. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
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Trusted Customer
Feefo Verified
1 year ago
Debt advice Croydon
Very helpful Very thorough
Customer Care Team
Debt Free Advice
1 year ago
We're happy to see that you had a 5-Star experience at SWLLC. Thanks for sharing!
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Meriem sabrina
Feefo Verified
Greenford
1 year ago
What Meriem sabrina said about Debt Free Advice:
Debt free advice was really helpful for me, and I m more than grateful for that 🙏
Customer Care Team
Debt Free Advice
1 year ago
Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help
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Trusted Customer
Feefo Verified
1 year ago
Very helpful service
I am in a complete mess with my finances and don’t know how to sort this mess out but the kind people are trying to help me with everything and I’m so grateful for all the help and support that they...
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Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at Debt Free Advice Barking & Dagenham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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Shizza
Feefo Verified
Ig1 2uj
1 year ago
What Shizza said about Debt Free Advice:
It was excellent
Customer Care Team
Debt Free Advice
1 year ago
We are grateful that you took the time out to leave us a review
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Trusted Customer
Feefo Verified
1 year ago
Hello, yes I would recommend your Office Debet Free Adviaice my case is still pending but I am optimistic, I received a lot of advice from you that helps me in the case, I know that if I still need...
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Customer Care Team
Debt Free Advice
1 year ago
Thank you for the great review! We’re so happy you loved your experience. Until then, we’re here if you need anything in the future.
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Trusted Customer
Feefo Verified
1 year ago
5 star feedback
Very informative and helpful.
Legal advisor kept me reassured and has a good professional standard. They also was helpful in accommodating me.
Customer Care Team
Debt Free Advice
1 year ago
Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].