Dear Harun,
Thank you for taking the time to leave your feedback. We’re sorry your experience with one of our partnerships did not match your expectations.
If you’re open to discussing this further - please call us on freephone 0800 808 5700 and ask to speak to Vanessa - our Customer Care Manager. We’d greatly appreciate the opportunity to make things right
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Joshua
Feefo Verified
Leeeeek
1 year ago
What Joshua said about Debt Free Advice:
It was easy and the people are friendly.
Mahbub Hossain
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating for your recent visit to Lewisham Citizens Advice
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Jhon
Feefo Verified
1 year ago
What Jhon said about Debt Free Advice:
Satisfactory
Excellent service and the advisor Catherine was very kind and cleared up all my doubts.
It was a great help in everything.
Mahbub Hossain
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating on your recent visit to RCJ/Islington Citizens Advice - we're happy Catherine was helpful!
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Jonathan
Feefo Verified
Sutton
1 year ago
What Jonathan said about Debt Free Advice:
The advice was good for me.
I am satisfied with the service and I believe that the outcome will successful. The adviser was polite and helpful.
Mahbub Hossain
Debt Free Advice
1 year ago
We're happy to see that you had a 5-Star experience at Sutton Citizens Advice. Thanks for sharing.
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Besmir
Feefo Verified
London
1 year ago
What Besmir said about Debt Free Advice:
Excellent
Mahbub Hossain
Debt Free Advice
1 year ago
We are incredibly grateful that you took the time out to leave us a 5-Star review
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Cyr Rufin
Feefo Verified
South Norwood, London.
1 year ago
What Cyr Rufin said about Debt Free Advice:
Fadt tracking service...
So far I have an appointment today at 3pm with advisor Mr Andrew, and can confirm that so far so good 👍
Mahbub Hossain
Debt Free Advice
1 year ago
Thank you for the wonderful review and for taking the time to share your feedback with Andrew. We are ecstatic that your expectations were met - and we were able to assist you!
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Jacqueline
Feefo Verified
London
1 year ago
What Jacqueline said about Debt Free Advice:
It’s an excellent advice service,
Mahbub Hossain
Debt Free Advice
1 year ago
On behalf of us all at Southwark Citizens Advice – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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Trusted Customer
Feefo Verified
1 year ago
It was a good service and helpful
Mahbub Hossain
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated
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Nabiha
Feefo Verified
London
1 year ago
What Nabiha said about Debt Free Advice:
Good service & helpful
Very good service. They helped me a lot. Nice behaviour . I recommend them specially Miss Naima Islam. Thank you 🙏
Mahbub Hossain
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Naima was helpful!
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Sajitha
Feefo Verified
Sutton
1 year ago
What Sajitha said about Debt Free Advice:
I was referred by CAB, but never had the appointment as I was told inspire of calling them twice
Customer Care Team
Debt Free Advice
1 year ago
Dear Sajitha,
Thank you for bringing this issue to our attention and please let us apologise for the way in which you’ve been treated
Keeping our clients happy is our number one priority and we’d like to ask you for another chance to retain your custom
Please call our freephone number 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].