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Debt Free Advice Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 873 reviews

Trusted Customer

Feefo Verified

1 year ago

I great to thank you for helping me to talk about debt with E.on electricity bills so now evething is good. They accepted me to arrangement payment every week. Once again I'm appreciated it....

Customer Care Team

Debt Free Advice

1 year ago

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice. We are ecstatic that your expectations were met - and we were able to assist you

Trusted Customer

Feefo Verified

1 year ago

Assistance & Support

I had the benefit of advice from an experienced and caring counsellor. The session helped me to get the situation in perspective so I could take positive steps. Very positive results.

Customer Care Team

Debt Free Advice

1 year ago

Thank you for the wonderful review and for taking the time to share your feedback with Nucleus. We are ecstatic that your expectations were met - and we were able to assist you

Trusted Customer

Feefo Verified

1 year ago

Healthy support for debts

It was extremely helpful the stress of dept you don’t believe you owe is causing severe mental and physical heath problems as in my case the help I have had from debt advice has helped me and given...

Customer Care Team

Debt Free Advice

1 year ago

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.

Trusted Customer

Feefo Verified

1 year ago

Great Debt Advice Support

It was very good, it was informative and left me with various options. it helped me to understand how Much debt I have. I am grateful that Eileen also left a message with the correct department for...

Customer Care Team

Debt Free Advice

1 year ago

Thank you for leaving us an excellent review. We're thrilled you loved your experience. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Eleanora

Feefo Verified

1 year ago

What Eleanora said about Debt Free Advice:

No thank you

Because didn’t help at all thank you

Customer Care Team

Debt Free Advice

1 year ago

Hello Eleanora, Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.

Rory

Feefo Verified

1 year ago

What Rory said about Debt Free Advice:

Good service, responsive and very compassionate

Customer Care Team

Debt Free Advice

1 year ago

Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help

Lorna

Feefo Verified

London

1 year ago

What Lorna said about Debt Free Advice:

No empathy

Judgemental

Customer Care Team

Debt Free Advice

1 year ago

Hello Lorna, Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again. Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you.

Trusted Customer

Feefo Verified

1 year ago

The adviser that helped me was very understanding and professional

Customer Care Team

Debt Free Advice

1 year ago

Thank you so much for your positive 5 Star rating for your recent visit to Sutton Citizen Advice

Jeanette

Feefo Verified

Dagenham

1 year ago

What Jeanette said about Debt Free Advice:

They was very helpful and excellent service

Customer Care Team

Debt Free Advice

1 year ago

We're happy to see that you had a 5-Star experience at Debt Free Advice Barking & Dagenham. Thanks for sharing.

Trusted Customer

Feefo Verified

1 year ago

I was very impressed. It was good to talk to someone who listened .

The advisor was very professional & helpful. She was very polite & advised me how to deal with my debts . She gave me advice on the best options. I would highly recommend her . Kind Regards Andrew.

Customer Care Team

Debt Free Advice

1 year ago

Thank you for leaving us an excellent review. We're thrilled you loved your experience. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

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