The Service was very good, everything was explained to my understanding
The Customer Care Team
Debt Free Advice
11 months ago
Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking & Dagenham
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Trusted Customer
Feefo Verified
12 months ago
Very helpful, and understanding.
Perfect advice. Wish I had accessed it earlier.
The Customer Care Team
Debt Free Advice
11 months ago
Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking & Dagenham
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Trusted Customer
Feefo Verified
12 months ago
Helpful grateful relief
I felt that the advisor listened, she was empathetic, professional and knowledgeable and gave my time to talk sometimes not even relevant to what was being discussed.
The Customer Care Team
Debt Free Advice
11 months ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve the service for everyone
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Trusted Customer
Feefo Verified
12 months ago
Amazing work
Kaloamayee Das Parija was very professional and made sure to double check everything so I had the best outcome and experience.
She provided me with a lot of support, made sure everything was written...
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The Customer Care Team
Debt Free Advice
12 months ago
Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee. We are ecstatic that your expectations were met - and we were able to assist you!
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Trusted Customer
Feefo Verified
12 months ago
Very good service Very good responsab, very good friendly. Mr. MinSeog Kim is a profissional.
Thankyouthankyou very much Kim .I'm very happy
The Customer Care Team
Debt Free Advice
12 months ago
Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to MinSeog Kim. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.
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Trusted Customer
Feefo Verified
12 months ago
Feefo was very supportive as she listened to me very carefully not only about my problem but also she suggested other things I ignored that could be potentially helpful for me. I would go back to her...
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The Customer Care Team
Debt Free Advice
12 months ago
Thank you for the great review! We’re so happy you loved your experience. Until then, we’re here if you need anything in the future.
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Trusted Customer
Feefo Verified
12 months ago
Unhelpful
The Customer Care Team
Debt Free Advice
12 months ago
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
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JE
Jeffery
Feefo Verified
Newham
1 year ago
What Jeffery said about Debt Free Advice:
They told what to do and gave me hope
It's gave me hope thank you so much
Customer Care Team
Debt Free Advice
12 months ago
We’re so grateful for your thoughtful feedback. It means a lot to the team to know we could support you on your journey. Thank you for trusting us.
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Trusted Customer
Feefo Verified
1 year ago
The staff on board the day I came weren't very welcoming
The Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for bringing this issue to our attention and please let us apologise for the way in which you’ve been treated
Keeping our clients happy is our number one priority and we’d like to ask you for another chance to retain your custom
Please call us on 0800 808 5700 or we can reach out to you if you prefer at a time convenient for you.
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Trusted Customer
Feefo Verified
1 year ago
Debts advise is excellent
It’s excellent service and advise
Customer Care Team
Debt Free Advice
1 year ago
Your kind words have truly made our day! Thank you for your 5-star review. If you ever need further advice, we’re only a call or click away.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].