How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Debt Free Advice Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

6 months ago

Advice

Patricia T.T and Ros have been amazing they are very kind caring and really put me at ease I am so grateful for all the support and help that they gave me.

The Customer Care Team

Debt Free Advice

6 months ago

Thank you for the wonderful review and for taking the time to share your feedback with Patricia and Ros. We are ecstatic that your expectations were met - and we were able to assist you!

0

Trusted Customer

Feefo Verified

6 months ago

Great customer service

Great support

The Customer Care Team

Debt Free Advice

6 months ago

We're happy to see that you had a 5-Star experience at SWLLC. Thanks for sharing!

0

Trusted Customer

Feefo Verified

6 months ago

Don't even bother

Absolutely rubbish service kept me waiting for months and months to eventually be told you can't help me WhatsApp complete waste of time

The Customer Care Team

Debt Free Advice

6 months ago

Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.

0

Trusted Customer

Feefo Verified

6 months ago

They didn’t help they made things worse

I’m not happy with the service at all, not only did I do the whole thing for nothing as I’ve had breathing space before I wasn’t allowed it again and wasn’t told this until the very end, and I really...

The Customer Care Team

Debt Free Advice

6 months ago

Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.

0

RA

Raed

Feefo Verified

GBR

6 months ago

What Raed said about Debt Free Advice:

Stopping debits collectors coming to my house.

Very helpful and advisable and happy to help 👍🏻👍🏻👍🏻

The Customer Care Team

Debt Free Advice

6 months ago

Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help

0

Trusted Customer

Feefo Verified

6 months ago

Very good

The Customer Care Team

Debt Free Advice

6 months ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

0

NA

Nahid

Feefo Verified

GBR

6 months ago

What Nahid said about Debt Free Advice:

I had a large amount of debt that this organization helped me resolve. I am very grateful to them.

The Customer Care Team

Debt Free Advice

6 months ago

Thanks for the awesome review, Nahid! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

0

Trusted Customer

Feefo Verified

6 months ago

There if and when you could need it

Although I was unable to attend the appointment the fact that the opportunity was there is important and thanks for supplying this service with ease of finding out about such, with the offer of an...