How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Debt Free Advice Reviews

Displaying all 957 reviews

Trusted Customer

Feefo Verified

11 days ago

Brain storm

Very understanding patient, and caring to my personal needs

The Customer Care Team

Debt Free Advice

10 days ago

We're happy to see that you had a 5-Star experience at Lewisham Citizens Advic. Thanks for sharing!

Trusted Customer

Feefo Verified

12 days ago

Thorough, careful support that put my mind at ease during a stressful time

I was quite anxious about reaching out, but the advisor was incredibly patient and detail-oriented. They didn't rush me into making quick decisions or push any aggressive strategies. Instead, they...

The Customer Care Team

Debt Free Advice

10 days ago

Thank you for the great review! We’re so happy you loved your experience. Until then, we’re here if you need anything in the future.

Trusted Customer

Feefo Verified

12 days ago

Great and friendly service provider but lacks follow up.

The Customer Care Team

Debt Free Advice

12 days ago

We really appreciate you taking the time to share your rating with us

Beatrice

Feefo Verified

GBR

15 days ago

What Beatrice said about Debt Free Advice:

Clear, practical and reassuring support

I had a positive experience while receiving debt-free advice and support. The telephone consultation was helpful and reassuring, and I was guided through a financial budget in a clear and...

The Customer Care Team

Debt Free Advice

12 days ago

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.

Rossana

Feefo Verified

15 days ago

What Rossana said about Debt Free Advice:

Thank u for ur hard work

Simply human and patiently service im really gratefull

The Customer Care Team

Debt Free Advice

12 days ago

Thanks for the awesome review, Rossana! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

Trusted Customer

Feefo Verified

15 days ago

I am not happy with this service I talked on my issue and they send me links and numbers to talk them but at the end no one helped me nhs said I have to pay my charges I am so sad. I pay them

The Customer Care Team

Debt Free Advice

12 days ago

Hello Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we’d love to talk more!

Trusted Customer

Feefo Verified

16 days ago

An invaluable Service

The service was excellent. Nawal who dealt with my case was very informative, experienced and knowlegable very rapid in undertaking necessary actions. She made me feel very comfortable and at ease....

The Customer Care Team

Debt Free Advice

15 days ago

Thank you so much for your positive 5 Star rating on your recent visit to Sutton Citizens Advice - we're happy Nawal was helpful!

Trusted Customer

Feefo Verified

16 days ago

Great. Thank you

The Customer Care Team

Debt Free Advice

15 days ago

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated

Trusted Customer

Feefo Verified

17 days ago

Satisfied

Good

The Customer Care Team

Debt Free Advice

16 days ago

Thank you so much for your positive 5 Star rating for your recent visit to Nucleus

Trusted Customer

Feefo Verified

19 days ago

Very good support

The Customer Care Team

Debt Free Advice

18 days ago

Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking & Dagenham

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo