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Tomato Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

VD

Valerie Joy Danko

Feefo Verified

7 years ago

What Valerie Joy Danko said about Tomato Travel:

I was very happy with Tomato Travel everything went smoothly, from flights to hotel accommodation and tours. All hotels were clean and comfortable.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We really appreciate our customers providing us feedback. We will use this feedback to improve, change and make new products in the future. We are glad that you enjoyed your tour to Japan and we hope that someday we can help you plan your next holiday or tour. If you are interested in any of our other tours or optional programs please take a look at our website: www.tomatotravel.com.au

Product reviews

Date of purchase: 11/19/2018

0

Trusted Customer

Feefo Verified

7 years ago

Overall it was an excellent tour. Thought that the tour guide should have given us more information when visiting sites. Also we thought that an expert guide in some places to give a more in-depth...

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We really appreciate all of our customers feedback! We will use this to improve, change and make new products in the future. We are glad that you enjoyed your tour and we will work to improve our tour guides throughout the tour. We will assess and find more expert guides who know the local area and in-depth history. We hope someday we can help you plan your next trip or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional activities please head over to our website: www.tomatotravel.com.au

Date of purchase: 11/19/2018

0

RP

Rachel Marie Polson

Feefo Verified

7 years ago

What Rachel Marie Polson said about Tomato Travel:

Would travel to with them again

We had a great time in Japan, the hotels were good, the guide could have had a better microphone so you could hear what she was saying, but all the attractions were well thought out & we would...

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments! We really appreciate all of our customers feedback and comments about our tours. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour and your time in Japan. We hope someday we can help you plan your next tour or trip to Japan and other countries in Asia. If you are interested in our other tours or optional activities please check out our website: www.tomatotravel.com.au

Product reviews

Date of purchase: 11/07/2018

0

Trusted Customer

Feefo Verified

7 years ago

Tomato travel can do better.

Not responsive enough.

Product reviews

Date of purchase: 03/26/2018

0

Trusted Customer

Feefo Verified

7 years ago

Unpraofessional and inconvinence travel arrangment

Tomato travel just booked hotels, air tickets and JR passes. They did only for the benefit of them. Except for one hotel, all the hotels are an inconvenience and very poor quality. They booked...

Amy Robinson

Tomato Travel

7 years ago

Thank you for your comments. We appreciate our customers comments and feedback. We will use these to improve, change and make new products in the future. We are sorry for the inconveniences you faced in Japan on your tour and we have been working with our Japan team to improve each area of our Japan by Rail tours. We are working hard to make sure we provide our customers the best services and benefits. We are terribly sorry for not providing any stops in Tokyo and Osaka we are working to improve this.

Product reviews

Date of purchase: 03/26/2018

0

Trusted Customer

Feefo Verified

7 years ago

Awesome trip loved it!!!!

Great itinerary hotels all well appointed travel group friendly and lots of fun excellent bus drivers our guide although a lovely person was a little intimidated by 38 Australians due to mainly...

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are very glad that you enjoyed your tour and we hope someday we can help you plan your next tour to Japan or other countries in Asia. If you are ever interested in our tours or optional programs please head over to our website: www.tomatotravel.com.au.

Date of purchase: 11/07/2018

0

Trusted Customer

Feefo Verified

7 years ago

I thought the tour was great, I would just recommend that the tour guide get everyone to introduce themselves at the beginning to break the ice and get to know each other

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate our customers feedback and comments. We will use these to improve, change and make new products in the future. We are very glad that you enjoyed your tour and we particularly like seeing your photos on social media. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are ever interested please head over to our website to see our tours and optional programs at www.tomatotravel.com.au. Thank you again!

Date of purchase: 11/07/2018

0

PF

PAUL F

Feefo Verified

Melbourne

7 years ago

What PAUL F said about Tomato Travel:

I would book a Tomato travel tour again.

First of all let me say that this was our very first tour ever. The trip was as advertised and went to Plan. Travel bookings were well organised and hotels choses were of excellent quality. Tour...

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback. We really appreciate all of our customers comments and feedback. We will use this feedback to improve, change and make new products in the future. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional activities please check out our website: www.tomatotravel.com.au. We are always working to improve our customer service and communication as well. Thanks again.

Product reviews

Date of purchase: 11/14/2018

0

Trusted Customer

Feefo Verified

7 years ago

Tour guide Sophie was very punctual , friendly and knowledgeable.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your prompt feedback. We really appreciate all of our customers feedback and comments. We are glad that you enjoyed your Japan tour. We hope someday we can help you plan your next holiday or tour to Japan/ Korea or other countries in Asia. If you are interested in any of our other tours please take a look at our website: www.tomatotravel.com.au

Product reviews

Date of purchase: 11/06/2018

0

Trusted Customer

Feefo Verified

7 years ago

Fantastic trip

Great, would definitely book another trip with them. Our guide was amazing, the accommodation was good. Woyld have like a group dinner or two but otherwise it was an amazing holiday

Amy Robinson

Tomato Travel

7 years ago

Thank you for your review and comments. We really appreciate all of our customers feedback. We will use this to improve, change and make new products in the future. We are glad that you enjoyed your trip to Japan. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional activities please check out our website at www.tomatotravel.com.au

Date of purchase: 11/05/2018

0

Tomato Travel Reviews

Discover Japan With Hiroshima Fly Qantas 2019More reviews of this product (5)View product websiteVery happy with tour saw so much and plenty of stops to shop!

Discover Japan Fly Qantas 2020More reviews of this product (81)View product websiteMore time at markets & less at temples

Best Of Japan By RailMore reviews of this product (3)View product websiteGood selection of stopover locations. Good selection of hotels albeit with small rooms (which seems to be common in Japan.

Traditional Japan By RailMore reviews of this product (4)View product websiteTrain service (JR) in Japan is excellent. Up to the minute. Friendly and organized.

Japan Golden Route 2018-19More reviews of this product (2)View product websiteAs advertised. Loved every minute.

16 Day Best Of South Korea And JapanMore reviews of this product (8)View product websiteSophie our tour guide was punctual, friendly and knowledgeable. Accomodations was excellent

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