Had to mark down the service as the initial (normal) size was too big. To arrange for the shoes to be collected and a smaller size delivered required a 25 minute wait on an 0870 line costing nearly...
Read more
Samuel Windsor
Samuel Windsor
18 years ago
Thank you for your comments. We have now introduced and new phone system which is proving to be a lot more efficient than the previous one and will make the whole ordering proceedure a lot easier and quicker for our customer's.
Shoes, very good, comfortable well made and supplied as a neat package with shoe horn,, etc. My only criticism is in the delivery. Having paid extra for the express 72-hour delivery, the shoes...
Read more
Samuel Windsor
Samuel Windsor
18 years ago
Sorry to hear that you did not receive the delivery within the alotted time. I will arrange for your postage to be refunded back onto your card.
Thank you for taking the time to leave us feedback. If you have any issue with the product, please do not hesitate to contact our customer service department on 0871 911 7000.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.