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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4
/5

5

4

3

2

1

5,096

1,547

756

370

566

8,335

ratings over the past year

Displaying all 111,843 reviews
MH
Margaret Harper
Blyth
8 years ago
Date of purchase: 07/11/2017
What Margaret Harper said about Thompson & Morgan:
The service was quick and efficient
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Steve
Thompson & Morgan
8 years ago
Thank you for your review. We strive to provide an excellent service every time. This is a service we plan on providing for years to come. Happy gardening, Steve :)
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MK
Marcella Kean
Cumbernauld
8 years ago
Date of purchase: 07/11/2017
What Marcella Kean said about Thompson & Morgan:
Excellent service
Ordering was easy. Delivery was excellent and on time. Plants were well packaged and in great condition.
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Faye
Thompson & Morgan
8 years ago
Fantastic that everything went as expected with your order. ~ Regards Faye
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CS
Christopher Schlender
8 years ago
Date of purchase: 06/28/2017
What Christopher Schlender said about Thompson & Morgan:
I received an offer from The Times for 36 free perennials sent as plug plants for only the cost of shipping which was £5.95 Unfortunately when these arrived over half were in a very poor state and...

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Ryan B
Thompson & Morgan
8 years ago
Hi, thank you very much for your review. I am so sorry to hear that this has happened. Special offer or not, we do ensure that the best quality product is received. Therefore, I have arranged for a replacement order to be sent to you. If there is anything further we can help with at all, please do get in touch. Kind regards, Ryan
CS
Christopher Schlender
8 years ago
Thanks Ryan for your response to my query and the promise of a replacement order. I have yet to receive this. Could you let me know if it has be sent yet?
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Natalie
Thompson & Morgan
7 years ago
Hi Chris, sorry that you weren't advised about the despatch date for your replacements. I can confirm this is due to despatch by the end of September. But don't worry, as your order is a replacement it will be sent as priority as soon as the plants are ready :) ~ Regards, Natalie.
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FP
Frederick Peach
Staplecrosss, E. Sussex.
8 years ago
Date of purchase: 07/07/2017
What Frederick Peach said about Thompson & Morgan:
Good plants, reasonable price. No complaints.
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Faye
Thompson & Morgan
8 years ago
Thank you for taking the time to leave a review :) ~ Regards Faye
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AJ
Alexander Jameson
8 years ago
Date of purchase: 07/11/2017
What Alexander Jameson said about Thompson & Morgan:
What they have down to 100% perfection is customer service, not just one of the best firms I've used but the the best. The small orange tree (remarkably good value at £11.99) recently received by...

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Faye
Thompson & Morgan
8 years ago
Wow! We are truly honoured that you hold us in such high regard. We hope to be of continued service form many years to come :) ~ Regards Faye
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VH
Victor Hodger
8 years ago
Date of purchase: 07/07/2017
What Victor Hodger said about Thompson & Morgan:
quality products
good quality products delivered at the right time
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Faye
Thompson & Morgan
8 years ago
Glad you have been so happy that you rate us 5* ~ Regards Faye
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AC
Alan Carter
8 years ago
Date of purchase: 07/11/2017
What Alan Carter said about Thompson & Morgan:
Our recent rose purchase.
The rose arrived on time and very well packed. It had a fan shaped cane support . The rose was very healthy. I will use this supplier again.
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Faye
Thompson & Morgan
8 years ago
Lovely to say that you will use us again as you have been so impressed with this purchase. ~ Regards Faye
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Trusted Customer
8 years ago
Date of purchase: 07/11/2017
Not the best
The packing wasn't very good. The 2 anemonae were packed on top of each other so the lower one was crushed. I haven't yet received the hollyhocks.
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Ryan B
Thompson & Morgan
8 years ago
I am so sorry to hear that, I can see how this is disappointing. I will be sure to pass on your feedback, which we do very much appreciate. Kind regards, Ryan
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BC
Billy Connolly
Shaw
8 years ago
Date of purchase: 07/11/2017
What Billy Connolly said about Thompson & Morgan:
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Faye
Thompson & Morgan
8 years ago
Thanks for taking the time to leave your review :) ~ Regards Faye
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CP
Carol Parsons
8 years ago
Date of purchase: 07/11/2017
What Carol Parsons said about Thompson & Morgan:
Brilliant
The service from start to finish is very very good staff very helpful goods turn up in good order and on time.
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Faye
Thompson & Morgan
8 years ago
That's fantastic to hear! Thank you for taking the time to post a review, we really appreciate it :) ~ regards Faye
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.