Hi there,
Thank you for your feedback.
We are sorry to hear that you aren't happy with your cushion. If you would like, you can reach out to our friendly support team support@pillows.com.au and we can sort an exchange for you.
Kind thanks,
Jessie.
Jessie Roberts
Therapeutic Pillow
13 days ago
Hi there!
Thank you for your rating!
Kind thanks,
Jessie.
Date of purchase: 03/24/2026
0
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TT
TT
Feefo Verified
AUS
6 days ago
What TT said about Therapeutic Pillow:
Quick and easy
Jessie Roberts
Therapeutic Pillow
5 days ago
Hi there!
Thank you for your 5-star rating!
Kind thanks,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
5 days ago
Hi there!
We are so glad to hear that you have found your pillow comfortable! Woohoo!
Warm regards,
Jessie.
Date of purchase: 04/02/2026
0
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Trusted Customer
Feefo Verified
6 days ago
Great for what i need it for, not bulky sits well
Jessie Roberts
Therapeutic Pillow
6 days ago
Hi there!
Thank you for your rating!
Kind thanks,
Jessie
Product reviews
Jessie Roberts
Therapeutic Pillow
6 days ago
Hi there!
We are so glad you are happy with your product!
Kind thanks,
Jessie
Date of purchase: 04/01/2026
0
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Trusted Customer
Feefo Verified
9 days ago
Service was excellent. Received my refund promptly
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there.
Thank you for your rating!
Kind thanks,
Jessie
Product reviews
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there.
Thank you for your feedback.
We apologise that the product wasn't up to standard and we are thankful that you reached out to us.
Warm regards,
Jessie
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there.
Thank you for your feedback.
Warm regards,
Jessie
Date of purchase: 03/24/2026
0
Share
Trusted Customer
Feefo Verified
9 days ago
Fast delivery.
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there.
Thank you for your rating!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there!
Thank you for your 5-star review!
Warm regards,
Jessie
Hi there.
Thank you for your review and feedback.
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there,
Thank you for all your feedback, we really appreciate you taking the time to do so.
We have passed on your feedback to our management and production team in regard to the firmness of the pillow.
If you would like to discuss further, please contact our team on support@pillows.com.au
Kind thanks,
Jessie
Hi there!
Thank you for your 5 star-rating!
Kind thanks,
Jessie
Product reviews
Jessie Roberts
Therapeutic Pillow
13 days ago
Hi there!
We are so glad to hear you are happy with your purchase!
Kind thanks,
Jessie.
Jessie Roberts
Therapeutic Pillow
13 days ago
Hi there!
Thank you for your feedback!
We understand that it can be difficult without trying a pillow before buying.
If you are interested in exchanging for something more suitable for you, please feel free to reach out to our friendly support team support@pillows.com.au.
Kind thanks,
Jessie
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.