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The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

482

385

1,117

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

11 months ago

Children's books 📚 and crayons 🖍

Good quality books ,arrived in quick time & well protected the crayons were wonderful & bright colours & easy for my grandchildren to hold well done 👏

Sarah Murrant

Feefo Verified

GBR

11 months ago

What Sarah Murrant said about The Works:

Shocking

Took 3 weeks to start processing our order for them to send 3 items and tell me the rest is out of stock. Tried to blame the wait time on evri. Shocking customer service and wait time

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed with items missing. As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received all of your order. We are working hard on getting our processes rectified and our despatch times improved. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

carmel scott

Feefo Verified

11 months ago

What carmel scott said about The Works:

very good service

Amanda

Feefo Verified

11 months ago

What Amanda said about The Works:

Takes far too long to dispatch anything !!

Donna Smith

The Works

11 months ago

Good morning, Thank you for your feedback. I'm very sorry to hear that your order was delayed. As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are working hard on getting our processes rectified and our despatch times improved. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Carol Nixon

Feefo Verified

GBR

11 months ago

What Carol Nixon said about The Works:

Great purchase of calendar and diary

Excellent Items very good value for money

Dana Rogo

Feefo Verified

11 months ago

Trusted Customer

Feefo Verified

11 months ago

Arrived in the designated time and was well packaged

Trusted Customer

Feefo Verified

11 months ago

Patricia Brooman

Feefo Verified

GBR

11 months ago

What Patricia Brooman said about The Works:

dont bother

very poor had to phone about my missing order and was told it had been cancelled!!! due to warehouse problems. why wasnt i contacted?

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order. We are working hard on getting our processes rectified and our despatch times improved. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Trusted Customer

Feefo Verified

11 months ago

Problems with delivery sorted by company.

This delivery had complications but they works did eventually deal with the problems though is did become complicated. It was not delivered when expected after a week I contacted them as the items...

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