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The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.5

846

123

108

455

1,612

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

28 days ago

Missing items and damaged box

Service wasnt great. Lots of item were missing from order which the works had failed to contact me beforehand to tell me they werent available. Box was heavily damaged aswell so wouldnt order again

Donna Smith

The Works

28 days ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order has arrived with items missing. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Diane

Feefo Verified

GBR

28 days ago

What Diane said about The Works:

Good selection

Good variety of books, which are reasonably priced, also quick delivery.

Trusted Customer

Feefo Verified

28 days ago

Disappointing!

Used to be so good with online shopping and delivery, as I’m disabled and can’t get to the shops to buy bits. Now they have stopped that I guess it’s back to amazon for what I need. Very...

Lorraine Elvin

Feefo Verified

GBR

28 days ago

What Lorraine Elvin said about The Works:

Books and crafts

Brilliant ordered books and they were delivered within 2 days well packaged as well. Great selection of crafts, games and art supplies at a good price. Very disappointed the online delivery is ending...

Trusted Customer

Feefo Verified

29 days ago

Trusted Customer

Feefo Verified

1 month ago

Great icompany, but disappointing news re online service!

The Works has always been my go to for stationery, craft and books. Their prices are second to none. I have been using their online service since becoming ill four years ago; unfortunately they have...

Trusted Customer

Feefo Verified

1 month ago

Works Delivery

It's easy to order and pay for your goods and the delivery is also quick. Your order is also well packaged and the prices are very competitive.

Alexandra Teixeira

Feefo Verified

1 month ago

Judith Higby

Feefo Verified

GBR

1 month ago

What Judith Higby said about The Works:

Great job “ thanks “

Great service , as always !! I buy most of my Brownie’s craft and more needs from , The Works. Have done for years !! The service is excellent.

Perrynobs

Feefo Verified

1 month ago

What Perrynobs said about The Works:

I used click, pay and collect. The staff bought my parcel to me in the shop, the assistant was very smiley.

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