Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
484
93
70
87
386
1,120
ratings over the past year
The Works is no longer an active Feefo customer
Displaying all 269,282 reviews
Trusted Customer
Feefo Verified
10 months ago
Lovely
The parcel arrived very quickly but as it is a Christmas present I can say nothing else about it I am sure it will be fine.
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Trusted Customer
Feefo Verified
10 months ago
Would use again.
Excellent service, easy to use website and the delivery was on time.
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Trusted Customer
Feefo Verified
10 months ago
Very efficient service thank you.
0
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Trusted Customer
Feefo Verified
10 months ago
Rubbish delivery
You use Evri to delivery your orders,
they did not knock on my door or
deliver in the time slot they set,
they also
only delivered 1 item and
throw this onto my path outside my house
in a...
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0
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EM
Emily M
Feefo Verified
10 months ago
What Emily M said about The Works:
Item never came
Item never arrived. Needed it for 1st December. Bought it 13th November. 5th December they said it was lost and refunded it. Very disappointing
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Trusted Customer
Feefo Verified
10 months ago
Speedy Despatch
Speedy despatch. Sturdy box with items safely stored inside. Would definitely use again & highly recommend!!
1
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Trusted Customer
Feefo Verified
10 months ago
Jigsaws
The jigsaws arrived well packaged and on time, very good service. They are for a present so haven't opened them.
1
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KH
Kerry Hackett
Feefo Verified
GBR
10 months ago
What Kerry Hackett said about The Works:
Don’t order
Absolute shambles made an order waited for weeks only to be told that they are changing warehouse and continue to wait. Waited some more then rang them and they told me the parcel had been lost and...
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AP
Amy Pearson
Feefo Verified
GBR
10 months ago
What Amy Pearson said about The Works:
Advent calender books
Ordered the 24 books for the advent calender books for my daughter and she loves waking up every morning knowing shes got a new story to read each night.
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Trusted Customer
Feefo Verified
10 months ago
Works for me
Easy to navigate website. Prompt delivery
Goods of very good quality and reasonably priced.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.