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The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

/5

5

4

3

2

1

484

93

70

87

386

1,120

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

9 months ago

Very good but delivery takes to long

0

LF

Lorna Ferns

Feefo Verified

9 months ago

0

GS

Gemma Symons

Feefo Verified

GBR

9 months ago

What Gemma Symons said about The Works:

Long delivery wait time

Placing the order was very simple and straightforward BUT their delivery is 15 working days (so minimum 3 weeks) which is very poor, I definitely won't be ordering again.

0

NA

Feefo Verified

GBR

9 months ago

What NA said about The Works:

abysmal customer service

poor communication, poor customer service, poor delivery, slow. 3 weeks.

0

KT

Kathryn Thompson

Feefo Verified

9 months ago

What Kathryn Thompson said about The Works:

Dispatch and delivery takes far too long for the price it costs for delivery books arrive a bit battered

0

EO

Elise Oflynn

Feefo Verified

9 months ago

0

SC

Samantha Cobb

Feefo Verified

GBR

9 months ago

What Samantha Cobb said about The Works:

Online Order Review

I've always loved the works, but unfortunately I made an order a month ago and have still not recieved it. I appreciate it's Christmas time and it's busy. But after 1 phone call attempt and giving up...

0

HK

Helen K

Feefo Verified

GBR

9 months ago

What Helen K said about The Works:

Awful

I ordered some books on 17th November and today is the 19th December and I haven’t received them.

0

SS

Susan Smithson

Feefo Verified

GBR

9 months ago

What Susan Smithson said about The Works:

Hopeless

Took them 2 weeks to tell me the item was out of stock!

0

Trusted Customer

Feefo Verified

9 months ago

Good company poor delivery companye

Took three weeks for delivery

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

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