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The Works Reviews

CR

Cara Ratukalou

Feefo Verified

9 months ago

What Cara Ratukalou said about The Works:

Ordered books on the 2nd December, Got an email on the 7th December to say they were at the depot. Chased order up as they were sat at the depot for over 7 days, didn't get a response and had an...

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

1

Trusted Customer

Feefo Verified

9 months ago

Never Arrived!

Large order, expected delivery date 7th December still hadn't arrived by 23rd December and had to be cancelled by myself. No action taken by the works, no updates on my order- just me chasing and no...

Donna Smith

The Works

9 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Trusted Customer

Feefo Verified

9 months ago

Would recommend

Good selection of items easy to order and speedy delivery

0

JR

Jan St romaine

Feefo Verified

9 months ago

What Jan St romaine said about The Works:

Quick and easy ordering

0

KM

KIERAN M

Feefo Verified

GBR

9 months ago

What KIERAN M said about The Works:

Slow dispatch & delivery every time

Good products and price but the delivery is far too slow. Especially in today's age of next day delivery. Really let's the company down. Every order has been the same. So its not s one off.

0

Trusted Customer

Feefo Verified

9 months ago

Good books

Really good selection of books at competitive prices and quick delivery. Thanks to all the staff there.

0

MM

Michael M

Feefo Verified

GBR

9 months ago

What Michael M said about The Works:

The Works - wonderful, EVRI - terrible

Unfortunately, whilst I have great affection for The Works, I cannot applaud their choice of delivery service EVRI. I ordered goods as stocking fillers at the beginning of December and whilst I have...