How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

/5

5

4

3

2

1

436

81

62

79

345

1,003

ratings over the past year

Displaying all 269,282 reviews

Trusted Customer

Feefo Verified

1 year ago

Guillotine

The service was good, but the product was useless. I purchase a mini guillotine, but it is not fit for purpose

0

Trusted Customer

Feefo Verified

1 year ago

Great

Great books good price Toys good price Delivery excellent Website easy to use Loads of variety Recommend to anyone

0

Trusted Customer

Feefo Verified

1 year ago

0

Trusted Customer

Feefo Verified

1 year ago

Excellent

0

MS

Margaret Simpson

Feefo Verified

Belfast

1 year ago

What Margaret Simpson said about The Works:

I thought the service was great could not get them in the shop got it on line you'll always get a bargain in Works

0

Trusted Customer

Feefo Verified

1 year ago

Quick and efficient no problems 😊

0

JS

Jill Salmon

Feefo Verified

Mansfield

1 year ago

What Jill Salmon said about The Works:

Excellent service

Excellent service kept inform through out the whole progress and it was delivered to the store in good time.

0

AJ

Ann Jackson

Feefo Verified

Harrow middlesex

1 year ago

What Ann Jackson said about The Works:

Great value good service will carry on buying from The Works

Items arrived in perfect condition and on time , great value for money , I have bought books on line and in store , service of the staff in store is always helpful and friendly. I have recommended...