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The Rare Gemstone Company Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 551 reviews

Trusted Customer

Feefo Verified

10 years ago

prompt responses to questions

Product reviews

Date of purchase: 08/07/2015

Lana Higdon

Feefo Verified

Kentucky, USA

11 years ago

What Lana Higdon said about The Rare Gemstone Company:

Purchase of Tsavorite

I am a return customer and will continue to purchase from Lapigems. It's not very often people can find companies that can be trusted and that their products are exactly what they say they are. ...

Product reviews

Date of purchase: 06/16/2015

Abdullah Malek

Feefo Verified

Kuwait

11 years ago

What Abdullah Malek said about The Rare Gemstone Company:

The true clarity

Nice cuting nice clarity

Product reviews

Date of purchase: 06/22/2015

Trusted Customer

Feefo Verified

11 years ago

Perfect

Exceptional service! Tanzanite was perfect! Would love to work with Lapigems again.

Product reviews

Date of purchase: 06/15/2015

Trusted Customer

Feefo Verified

11 years ago

Excellent service

Product reviews

Date of purchase: 05/19/2015

Trusted Customer

Feefo Verified

11 years ago

Working with the fine people of Lapigems just felt right from the start. After having…

Working with the fine people of Lapigems just felt right from the start. After having seen, on line, the high quality, beautiful tanzanite stones that were available for purchase, and what began as a...

Product reviews

Date of purchase: 05/21/2015

Trusted Customer

Feefo Verified

11 years ago

Everything went very smoothly and the loose Tanzanite paired tear drops I ordered arrived very…

Everything went very smoothly and the loose Tanzanite paired tear drops I ordered arrived very quickly. I was very please with the timeliness and presentation upon arrival. They arrived in a small...

Product reviews

Date of purchase: 04/28/2015

Trusted Customer

Feefo Verified

11 years ago

very pleased with my tanzanite stone.

Product reviews

Date of purchase: 03/12/2015

Trusted Customer

Feefo Verified

11 years ago

There were some additional issues with customs at FED EX entry point in the US…

There were some additional issues with customs at FED EX entry point in the US which I was unaware of and not informed of. This required additional forms being signed and forwarded further delaying...

Lapigems Gem Company

The Rare Gemstone Company

11 years ago

Thanks very much for the positive product review. Apologies again for the slight delay at US customs due to the importation forms sent to you by Fedex taking longer than expected. We have addressed this issue with Fedex to ensure that such delays in handling don't occur again on their side. We will also be more proactive in following them up. They are usually very good and quick but in this instance they could have done better. We'll push them to act quicker in future. Antony

Product reviews

Date of purchase: 04/27/2015

Trusted Customer

Feefo Verified

11 years ago

Staff were informative and answered concerns.

Product reviews

Date of purchase: 04/25/2015

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The Rare Gemstone Company Reviews

Your experience of using Lapigems service and productsMore reviews of this product (4)View product website

Top grade Tsavorite 2.29 carats.More reviews of this product (1)View product websiteThe tsavorite is beautiful and truly is a top grade gemstone.

Fine Tsavorite cushion cut.More reviews of this product (1)View product websiteVery very nice

Fine Tanzanite oval cut with exceptional color.More reviews of this product (1)View product website

Your experience of using Lapigems service and productsMore reviews of this product (15)View product websiteExcellent service. The tanzanite I bought was exactly as they portrayed it. I will definitely do business with them again

Your experience of using Lapigems service and productsMore reviews of this product (3)View product website

Your experience of using Lapigems service and productsMore reviews of this product (4)View product websiteexcellent communication

Your experience of using Lapigems service and productsMore reviews of this product (3)View product website

Your experience of using Lapigems service and productsMore reviews of this product (7)View product websiteExceptional stone.

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