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The Organic Gardening Catalogue Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,169 reviews

Trusted Customer

Feefo Verified

4 years ago

Quick efficient service

Megan

The Organic Gardening Catalogue

4 years ago

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time. Many thanks for sharing this with us! Kindest regards, Meg. The Organic Gardening Catalogue.

Trusted Customer

Feefo Verified

4 years ago

My main concern is that I cannot find a way to apply my Garden Organic Membership discount. But I have experienced other problems as well, too numerous to mention.

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your review. We sincerely apologise that you are unable to apply your membership. Since updating our systems we need to link all members accounts to their memberships and we are sorry if yours has not been set up. If you can email our customer service team direct with your membership number we can link your account and you will then be able to access your membership online. Apologies for any inconvenience caused. Kind Regards, Amy, The Organic Gardening Catalogue

Andrew Abbey

Feefo Verified

4 years ago

What Andrew Abbey said about The Organic Gardening Catalogue:

Good service, good value

Easy to order and choose between option, good communications on delivery and good value

Naomi

The Organic Gardening Catalogue

4 years ago

Many thanks for leaving your 5 star review. It is good to know the order process was easy and we kept you up to date with the progress. We do appreciate you taking the time to leave your valued comments. Kindest regards, Naomi, Organic Customer Care.

Stephanie Grant

Feefo Verified

4 years ago

What Stephanie Grant said about The Organic Gardening Catalogue:

Prompt response to minor problem

Most items delivered promptly. There was a minor error (wrong variety of seed potatoes) but this was quickly remedied in response to my email.

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your review. We are sorry to hear that there was a small issue with your order but we are pleased to hear that our experienced Customer Service Team were able to resolve this quickly and efficiently for you. Kind Regards, Amy, The Organic Gardening Catalogue

Trusted Customer

Feefo Verified

4 years ago

pleasure doing business with Organic Gardening

I have never been disappointed with anything from Organic gardening. Delighted

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your great review. We are pleased to hear that we have not disappointed. Kind Regards, Amy, The Organic Gardening Catalogue

Valerie Fitch

Feefo Verified

4 years ago

What Valerie Fitch said about The Organic Gardening Catalogue:

Good ordering with

Not bad at all but I had to have my order in two deliveries.

Emily Evans

The Organic Gardening Catalogue

4 years ago

Thank you for your feedback. We are so happy to hear your order was received safely and you are pleased with the service we offer. We appreciate you taking the time to provide us with your feedback and truly appreciate your custom with us. Orders are despatched by post or parcel carrier when products are in their best condition for dispatch. Seasonal items such as plants are sent separately with the estimated delivery times stated against each variety both in our catalogue and on our website.

Chris Montag

Feefo Verified

Wellington Somerset

4 years ago

What Chris Montag said about The Organic Gardening Catalogue:

Excellent.

I have used your services now for years and have always had very good fresh products delivered. Your catalogue is easy to follow and is full of useful information. As an organic eater and grower I...

Megan

The Organic Gardening Catalogue

4 years ago

We are grateful for your continued support and are so pleased to hear you find the order process easy to us. Thank you so much for taking the time to share such a kind review with our community, kindest regards, Meg. The Organic Gardening Catalogue Customer Services.

Maureen ODonoghue

Feefo Verified

4 years ago

What Maureen ODonoghue said about The Organic Gardening Catalogue:

A good, efficient service

I was able to order easily online and received seeds and potatoes proptly

Naomi

The Organic Gardening Catalogue

4 years ago

Many thanks for your 5 star review. It is great to hear the online order process was easy and your order was sent promptly. We do appreciate you taking the time to leave your valued feedback. Kindest regards, Naomi, Organic Customer Care.

Trusted Customer

Feefo Verified

4 years ago

Excellent work

Seeds delivered quickly and in excellent condition

Megan

The Organic Gardening Catalogue

4 years ago

We are so pleased to hear this! Thank you for taking the time to share your review with us, we are over the moon to hear your order arrived quickly and you are happy with the products. Many thanks, Meg. The Organic Gardening Catalogue Customer Services.

Emma Grant

Feefo Verified

4 years ago

What Emma Grant said about The Organic Gardening Catalogue:

clear website; eco packaging; membership benefits

Ben Sinar

The Organic Gardening Catalogue

4 years ago

Thank you for taking your time to leave a review, your time is greatly appreciated and we are glad to see you are happy with our service. Kind regards, Emma, Suttons Customer Service Team.

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