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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,876 reviews

Trusted Customer

8 years ago

Easy to navigate the website

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

I have not received any paper work and you have still not taken payment from my account. Will phone you on Monday. A part from that I am pleased with everything so far.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

I understand you have called our team this morning who have resolved these issues for you. Your documents are on the way first class!

If you get chance, we'd love for you to review the service based on your recent contact.

Welcome to The Insurance Emporium!

Best wishes

Trusted Customer

8 years ago

Very easy to insure online, price seems good for level of cover. Hopefully something I will never need to use.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We hope you never have to claim but if you do, we're here for you.

Welcome to The Insurance Emporium!

Trusted Customer

Aberdeen

8 years ago

What Trusted Customer said about The Insurance Emporium:

Great service, cover & prices

Easy to take out policy online and when l rang them to clarify something the staff were very helpful. Their prices for the highest level of cover were fantastic compared to other insurers. I hope l...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Miss Cormack.

We hope you never have to claim either but if you do, we are here for you.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Good prices and quick and easy to deal with

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Hunter.

It is always nice to hear such positive reviews from our valued customers.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Fantastic customer services

I was really struggling with doing my application for my dogs pet insurance ... I chatted to an advisor and she was absolutely fantastic in helping me with things... Fantastic customer service

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Ms Beeson.

It is brilliant to hear our staff are being as helpful as possible.

Welcome to The Insurance Emporium!

Trusted Customer

East Yorkshire

8 years ago

What Trusted Customer said about The Insurance Emporium:

Great personal service!

I contacted The Insurance Emporium via compare the market .com. I needed pet insurance. I made a mistake with the online application so rang TIE direct. What a refreshing change to actually speak...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Pittaway.

It is fantastic to hear such nice reviews, we pride ourselves on an excellent product and the finest customer service around!

I will pass your comments on to the person you spoke to.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Seemed good but misunderstood with premium cover and ignored twice, so ?

Seemed good but misunderstood with premium cover and asked twice for it to be removed and been ignored twice so would have been 5* but wonder what Customer Service will be like if no one can be...

Tom

The Insurance Emporium

8 years ago

Thank you for the feedback Mrs Quilter.

I am sorry to hear about this, we have been very busy recently but I will contact you immediately to rectify the situation.

Best wishes

Trusted Customer

8 years ago

Resolved - very quickly after review. So changed stars to 5 as good cover and better than others. Good customer service.

Trusted Customer

Wiltshire

8 years ago

What Trusted Customer said about The Insurance Emporium:

Answe all my quieries.

1st class.

Tom

The Insurance Emporium

8 years ago

Thank you for the feedback.

Welcome to The Insurance Emporium!

Best wishes

Trusted Customer

8 years ago

Knowledable.

Top class.

Tom

The Insurance Emporium

8 years ago

Thank you for the feedback.

It is great to hear such positive reviews.

Welcome to The Insurance Emporium!

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