What Trusted Customer said about The Insurance Emporium:
My payment didn't go through and the info on the policy document wrong
Very bad
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We're sorry to hear about this, we'd love to get it sorted for you.
Can we pass your details to our Customer Contact Team to give you a call?
Thank you
TC
Trusted Customer
7 years ago
Yes please do that.
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Trusted Customer
7 years ago
Would recommend
Quick and easy to use and within 24 hours I had the insurance documents emailed to me.
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's brilliant to hear your appreciation.
Welcome to The Insurance Emporium!
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Trusted Customer
8 years ago
Excellent
Great website, easy to insure both my dogs!
Cheaper than the rest!
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
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TC
Trusted Customer
Billinghurst
8 years ago
What Trusted Customer said about The Insurance Emporium:
Love ot
Really helpful loved the website easy to use
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
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TC
Trusted Customer
8 years ago
What Trusted Customer said about The Insurance Emporium:
Great customer experience with Insurance Emporium
Excellent attention to detail during the discussion about insurance for your pet
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's brilliant to hear your appreciation.
Welcome to The Insurance Emporium!
0
Share
Trusted Customer
8 years ago
I had missed some information and an operator called me, she was real helpful and friendly.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Share
Trusted Customer
8 years ago
Great prices easy to use
Brilliant easy to use website. Clear and well constructed. No issues excellent comparative to other sites for wedding insurance
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Share
Trusted Customer
8 years ago
Fantastic service 5/5
Website was quick and easy to use and customer services were fantastic when I called to advise I'd made a mistake with my payment information.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
0
Share
TC
Trusted Customer
notts
8 years ago
What Trusted Customer said about The Insurance Emporium:
Janet was very knowledgeable when I spoke to her and assured me that the discount would be applied but it looks like that hasn't happened, where as James was less knowledgeable
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
As far as we can see, you have the maximum discount on your policy. Please let us know id there's any issues.
Best wishes
TC
Trusted Customer
8 years ago
Can you confirm I received 20% discount plus an extra 10% extra off each of my 2 dogs.
Tom
The Insurance Emporium
8 years ago
Thank you for your response.
We can confirm multi pet discount will be included; you will be receiving new policy documents to reflect this.
Thank you
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TC
Trusted Customer
Berkshire
8 years ago
What Trusted Customer said about The Insurance Emporium:
The website is very easy to use, and would definitely recommend it to family and friends.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.