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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,883 reviews

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

spoke to customer service who gave me good advice. Good price for the cover received, currently happy.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

I bought insurance for my kitten two weeks ago, no paperwork has come to me or payment has not been taken out, no one is answering my emails and I don’t knkw if my cat is even insured.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear this; we can see policy documents were posted to you last week. In any event, we've put some in the post for you today.

Best wishes :)

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Service. Was very good but we are still waiting for the confirmation letter

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We have arranged for your policy documents to be sent out first class; these act as confirmation of your policy.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Has asked twice to send my pet insurance by post, that request was ignored and was send policy by email.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're very sorry to hear about this; we have arranged for the policy documents to be posted right away.

Best wishes

Trusted Customer

By The Sea

7 years ago

What Trusted Customer said about The Insurance Emporium:

Great Service

Easy to set up, had to give them a call for multi pet discount, quick response time on the phone and a really helpful customer service agent, all taken care of without any issue. Not made any claims...

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your thoughts; we hope you never need to claim either, however, we're here if you do.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Second Policy taken out with ease

This is the second policy I have taken out for my pets with Insurance Emporium. The website was easy to understand and the completion of the details fairly easy as well. Response was very quick and...

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Great service over the phone so helpful answered all my question. Great value as well.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

As before great service over the phone all questions answered great value for money.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

It is clear and easy. I could buy what I exactly want. Thanks.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

HUDDERSFIELD

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very efficient and friendly staff . Plus premiums are not extortionate

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

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