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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,885 reviews

Trusted Customer

7 years ago

Helpful and good cover.

Very helpful on the phone and offered really good cover. I recommend this company.

Jordan

The Insurance Emporium

7 years ago

Hello! Thank you for the excellent feedback we can't ask for better than a recommendation!

The Insurance Emporium

Trusted Customer

7 years ago

Quick and efficient website. Call center was knowledgeable and polite. No issues

Jordan

The Insurance Emporium

7 years ago

Thank you for your excellent review and feedback! We appreciate you taking the time to leave it.

We're confident we can deliver a 5 star service should you need us in future!

The Insurance Emporium

Trusted Customer

7 years ago

Good purchase

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and rating, we appreciate you taking the time to leave your review.

Here at The Insurance Emporium we always strive to deliver a 5 star service, we'd love to know what could've gone better for you. Can you please edit your comments to let us know or email our Customer Experience Department at feedback@emporium.co.uk.

Kind regards

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Really Good service helpful & knowledgeable staff

Jordan

The Insurance Emporium

7 years ago

Thank you for taking the time to leave this excellent review! We hope we can continue our 5 star service should you need us in future!

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Brilliant value

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent rating! We're excited to welcome you aboard at The Insurance Emporium!

Please get in touch if there's anything we can help with.

The Insurance Emporium

Trusted Customer

7 years ago

Lowest price but you have to do all the leg-work yourself...

Fix website problems (e.g., couldn't complete the purchase online). Explain in advance that payment is authorised and then taken many days later, etc.

Jordan

The Insurance Emporium

7 years ago

Hello, we're really sorry to learn of the difficulties you've experienced when trying to complete purchase online. We aren't aware of any issues on our end. We've just done a test and everything is running smoothly.

We aim to collect a card payment within 5-7 working days which is standard across the industry, similarly, a direct debit will collect within 10 working days once the policy has been set up.

If you'd like to provide further information as to what happened when using the website please email feedback@emporium.co.uk

Kind regards

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

the power of being covered

good service and easy to sign up for ins hope if anything happens with lexxie that what cover I have covers anything in the near future

Jordan

The Insurance Emporium

7 years ago

Hello!

Thank you for the excellent feedback and review, we're confident we can deliver a 5 star service should you need us in future!

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very efficient

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent rating and feedback! Welcome aboard!

The Insurance Emporium

Trusted Customer

7 years ago

straight foreward

from getting a quote to setting up a policy very simple

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent review and feedback! We really appreciate you taking the time to leave it!

The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

good price

easy to use and a reasonable price

Jordan

The Insurance Emporium

7 years ago

Thanks for the excellent feedback and review!

The Insurance Emporium

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