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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,885 reviews

Trusted Customer

Portsmouth

7 years ago

What Trusted Customer said about The Insurance Emporium:

Excellent service and value

I have used insurance emporium for a few years now and last year I unfortunately had to make a claim due to the loss of a pet. The service I received was amazing and I felt like nothing could be to...

Jordan

The Insurance Emporium

7 years ago

Thank you for your fantastic review, please accept our sincere condolences once again. We're really pleased to here for you and your other furry friends. The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very helpful. Would recommend them

Jordan

The Insurance Emporium

7 years ago

Thank you for the 5 stars and welcome aboard! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

V good service

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! Thank you for the 5 stars! The Insurance Emporium

Trusted Customer

7 years ago

the service I received from Emporium insurance, was excellent. my dog had a damaged tooth and needed dental treatment they paid all claims directly to the dental clinic promptly, this was an...

Jordan

The Insurance Emporium

7 years ago

Thank you for the 5 stars and excellent feedback - we really appreciate it! It's fantastic to read that you're on board another year! The Insurance Emporium

Trusted Customer

7 years ago

Easy site to use but could not access site to print off documents

Jordan

The Insurance Emporium

7 years ago

Hello, thank you for the great review and feedback, We're sorry to learn of the difficulties experienced in accessing our site - we presume you mean the online portal 'My Emporium'? If you're having difficulties accessing this can you please send us an email at feedback@emporium.co.uk and someone will contact you to assist. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

I have just insured 5 dogs with Emporium and found the process very easy. The Gold Lifetime policy appears to be good value for money and the employees of the company delightful and very helpful to...

Jordan

The Insurance Emporium

7 years ago

Hello! Welcome aboard! Welcome to The Insurance Emporium! We're delighted to be here for you and your 5 dogs, we're confident we can deliver and maintain our 5 star service should you need us in future. The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Not good for first time purchase.

Have been waiting 3 weeks for my docs to be sent through the post, after ringing up 10 days ago to chase and told they would be in the post that night. Have since seen my docs online on a friends...

Jordan

The Insurance Emporium

7 years ago

Thank you for taking the time to contact us and leave feedback, we're truly sorry to learn that you haven't had your documents. Our systems confirm they've been printed and sent. We'll pop another copy in the post today - we've physically printed them and placed a first class stamp on them. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Freindly voice

A very friendly and efficient operative.

Jordan

The Insurance Emporium

7 years ago

Thank you for the brilliant feedback! We're delighted to read that we've delivered a 5 star service when you've called our offices! The Insurance Emporium

Trusted Customer

7 years ago

Very clear & helpful

Jordan

The Insurance Emporium

7 years ago

Thank you for the brilliant review and feedback. We really appreciate you taking the time to write it. The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Quick & easy website to use.

Easy to buy pet insurance online, good website and easy to use.

Jordan

The Insurance Emporium

7 years ago

We spent a lot of time making our website as user-friendly as possible, it's always rewarding to read that we've done a good job with reviews like this! Thank you The Insurance Emporium

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