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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,885 reviews

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Good rates

Still waiting for a reply to a change to the policy

Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for your review and feedback. We're sorry to hear you're awaiting a reply - can you please email feedback@emporium.co.uk your request and we'll get it looked into straight away. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

Exellent customer service, very helpful and a good rice

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! We thank you for taking the time to leave this excellent review! The Insurance Emporium

Trusted Customer

7 years ago

Great insurance

Great insurance at a competitive price

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent review and feedback, we really appreciate it! The Insurance Emporium

Trusted Customer

7 years ago

I made a mistake with my date of birth. So couldn't access my docs on line. I was told there is nothing I could do about it and I cannot get any info due to this. The customer service advisor should...

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback. We're sorry to hear of the difficulties experienced in trying to get your documents viewed online. We've resent you the link which should allow you to register using your updated date of birth. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Easy smooth process of getting a quote and then buying online

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent review and feedback! The Insurance Emporium

Trusted Customer

7 years ago

Excellent Pet Insurance products

it provides good service. The website could be easier to use. A bit confusing the overlap with the Equine & Livestock website where products are a bit different.

Jordan

The Insurance Emporium

7 years ago

Thank you for your feedback, we really appreciate you taking the time to write it. Can you please provide a little more information as to what you found confusing? We spent a lot of time trying to make our website as easy as possible to use. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

so far so good

Jordan

The Insurance Emporium

7 years ago

Thank you for the 4 star review, we'd love to know what could have been better and have made you left a 5 star rating! Please let us know by return or by emailing feedback@emporium.co.uk. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

They provided the insurance cover I required at a competitive price

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback. We really appreciate you taking the time to leave this positive review. We're confident we can deliver a 5 star service in future! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very good service and reasonably priced

Jordan

The Insurance Emporium

7 years ago

Thank you for this excellent feedback and 5 stars! The Insurance Emporium

Trusted Customer

7 years ago

Great help via telephone when website couldn’t accept payment. Problems sorted quickly and payment accepted

Jordan

The Insurance Emporium

7 years ago

Thank you! We apologise for any difficulties experienced in getting a payment authorised on our website, we'll have the I.T. Wizards take a look! Glad you got sorted when phoning us. The Insurance Emporium

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