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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,888 reviews

Trusted Customer

7 years ago

Very good

seem very good so far

Jordan

The Insurance Emporium

7 years ago

Hello! Thank you for your 5 star feedback! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Easy to get the insurance. No fuss.

Jordan

The Insurance Emporium

7 years ago

Thank you for your positive review! The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about The Insurance Emporium:

Affordable and professional

I would recommend them as I found them to be very professional when I was speaking to them and there site is very easy to navigate through without the fuss of others. The price was very reasonable...

Jordan

The Insurance Emporium

7 years ago

It's great to see you're happy with the service and the product itself! What more could we ask for from a review? Thanks again! The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

Easy Quote and Purchase

Very easy web-based quotation and purchase of equine insurance. Having had a bad experience when submitting claims with another well known insurance company I'm hoping that the Insurance Emporium can...

Jordan

The Insurance Emporium

7 years ago

Thanks for your great review of your experience with us so far! We're confident we can back up your initial impression with a 5 star claims service should you need to use it! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Customer service

Very polite and helpful

Jordan

The Insurance Emporium

7 years ago

Thank you! We always try to deliver a fast and efficient service all backed up by friendly and knowledgeable team members :-) The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Good price and easy to use.

Easy to use and all on-line.

Jordan

The Insurance Emporium

7 years ago

We're pleased to see that you're happy with the service received. We'd like to think our other avenues of contact are equally as impressive as our online service! We're confident we can maintain our service should you need to contact us any other way. The Insurance Emporium

Trusted Customer

7 years ago

System very good

Bought two policies online

Jordan

The Insurance Emporium

7 years ago

Thank you for your 5 star review! We're delighted to learn that you've purchased multiple policies! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Simple

Excellent service and very quickly set up on the phone

Jordan

The Insurance Emporium

7 years ago

Good morning! Thank you for rating us 5 stars! We're delighted to see that you got a fantastic service when calling us :-) The Insurance Emporium

Trusted Customer

ely cambs

7 years ago

What Trusted Customer said about The Insurance Emporium:

very helpful

they were very helpful

Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for your feedback, it's always great to see we've been helpful! Hopefully we can deliver a 5 star service next time you contact us! The Insurance Emporium

Trusted Customer

7 years ago

I rang twice and the first person I spoke to wasn't at all helpful but when I rang the next time and spoke to a different person she couldn't have been more helpful

Jordan

The Insurance Emporium

7 years ago

Hello! Thank you for your review and feedback, we're pleased to see your second experience was a 5 star one! We take all feedback seriously which is why we'd like to investigate your initial call to our offices - we'd like to see where we went wrong. Could you send us an email with the date of your call, the telephone number you phoned from and the details of the person you spoke to please? Our email is feedback@emporium.co.uk. Kind regards The Insurance Emporium

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