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The Insurance Emporium Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-insurance-emporium | Feefo

Displaying all 6,781 reviews

Trusted Customer

Feefo Verified

20 days ago

Asked to get my direct debit cancelled as my pet dog passed away and still took £107 from my account totally disappointed as I've renewed for a new pet that I might cancel regarding this as its hard...

Kirsty

The Insurance Emporium

18 days ago

Good morning, Thank you for taking the time to leave a review. We are sorry for your loss. Whilst you did advise us that your pet had been sadly put to sleep, the monthly instruction to your bank for your premium was already in process prior to the policy being cancelled. This does mean that we have to await for the monies to clear , prior to processing a refund. We can see form the file details that the refund is being processed, and should be with you shortly. Kind regards, Kirsty

Trusted Customer

Feefo Verified

20 days ago

Great monthly cover for caravan

Booked on line. Very easy

Kirsty

The Insurance Emporium

18 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium

MRS VALERI WOODWARD

Feefo Verified

21 days ago

What MRS VALERI WOODWARD said about The Insurance Emporium:

Easy and helpful the person I spoke with was clear and informative

Simon

The Insurance Emporium

21 days ago

Good afternoon, Thank you for taking the time to leave a review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

21 days ago

Easy to apply

The online chat worked well. For the money I paid I believe this was good value.

Simon

The Insurance Emporium

21 days ago

Good afternoon, Thank you for taking the time to leave a review. We are pleased you are happy with the value. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

21 days ago

Thumbs up

Efficient and friendly service

Simon

The Insurance Emporium

21 days ago

Good afternoon, Thank you for taking the time to leave a review. We are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

24 days ago

Seamless

Simon

The Insurance Emporium

22 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MRS ROSE MOCKRIDGE

Feefo Verified

GBR

25 days ago

What MRS ROSE MOCKRIDGE said about The Insurance Emporium:

Would definitely recommend.

Very efficient and explained things in an easy to understand way,

Joe

The Insurance Emporium

25 days ago

Good morning, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

26 days ago

Easy process.

Joe

The Insurance Emporium

25 days ago

Good morning, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

27 days ago

Impressed

Very helpful and professional and explained very well 👏

Simon

The Insurance Emporium

27 days ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

MRS ANNETTE THORPE

Feefo Verified

GBR

28 days ago

What MRS ANNETTE THORPE said about The Insurance Emporium:

Easy To Insure My Dogs

Friendly and efficient staff. Details explained thoroughly.

Simon

The Insurance Emporium

28 days ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

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