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The Insurance Emporium Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-insurance-emporium | Feefo

Displaying all 6,780 reviews

Trusted Customer

Feefo Verified

10 days ago

Caravan insurance

Accepted insurance online,paid with cc and then sent an email confirming caravan on a working farm. Then denied insurance 4 days later

Joe

The Insurance Emporium

10 days ago

Good morning, Thank you for taking the time to leave a review. We are sorry we were unable to provide cover on this occasion. Online applications are reviewed before cover is accepted, and unfortunately our policies exclude loss where the caravans is situated on a working farm. As this information was disclosed following your application, we were unable to proceed with the policy. We appreciate this will have been disappointing and apologise for any frustration caused. Kind regards, Joe, The Insurance Emporium

MR JEFFREY CHARLES

Feefo Verified

GBR

11 days ago

What MR JEFFREY CHARLES said about The Insurance Emporium:

Quella cover

Everything was detailed to us during the call and our options explained in simple language. At no time did I feel pressured into accepting the offers which is a winner in my book.

Joe

The Insurance Emporium

10 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased to be of assistance. Kind regards, Joe, The Insurance Emporium

Trusted Customer

Feefo Verified

11 days ago

Fair priced vet policy

Easy to understand customer care policy exsplaind in simple terms about what I have asked for. This is the second dog I have insured with emporium and happy with them.

Simon

The Insurance Emporium

11 days ago

Good afternoon, Thank you for taking the time to leave a review. We are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

12 days ago

Insurance transfer

I recently had to transfer my insurance from one caravan to another and it was a very easy experience

Simon

The Insurance Emporium

11 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

12 days ago

Great experience

The details on the website were very clear and understandable. The process of getting a quote and then purchasing it was straightforward and easy to follow

Simon

The Insurance Emporium

11 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

MR DAVID R CHIESA

Feefo Verified

12 days ago

Simon

The Insurance Emporium

11 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MR STEPHEN GRAINGER

Feefo Verified

13 days ago

What MR STEPHEN GRAINGER said about The Insurance Emporium:

Great price and the customer service phone line was staffed by very helpful people who sorted the issue in second highly recommended

Simon

The Insurance Emporium

11 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

14 days ago

Great quick and easy

Simon

The Insurance Emporium

11 days ago

Good morning, Thank you for taking the time to leave a review. We are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

18 days ago

Asked to get my direct debit cancelled as my pet dog passed away and still took £107 from my account totally disappointed as I've renewed for a new pet that I might cancel regarding this as its hard...

Kirsty

The Insurance Emporium

16 days ago

Good morning, Thank you for taking the time to leave a review. We are sorry for your loss. Whilst you did advise us that your pet had been sadly put to sleep, the monthly instruction to your bank for your premium was already in process prior to the policy being cancelled. This does mean that we have to await for the monies to clear , prior to processing a refund. We can see form the file details that the refund is being processed, and should be with you shortly. Kind regards, Kirsty

Trusted Customer

Feefo Verified

18 days ago