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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,857 reviews

Trusted Customer

Feefo Verified

12 hours ago

Easy to use website

Easy product to find and process to complete on line was simple.

MRS AMANDA BURGESS

Feefo Verified

GBR

14 hours ago

What MRS AMANDA BURGESS said about The Insurance Emporium:

Arranging new cover the advisor was knowledgeable and very understanding of my needs

Trusted Customer

Feefo Verified

1 day ago

Excellent

Trusted Customer

Feefo Verified

1 day ago

Quick & easy

Simon

The Insurance Emporium

1 day ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

2 days ago

Dog insurance

Lady very polite and helpful

Simon

The Insurance Emporium

1 day ago

Good morning, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Simon, The Insurance Emporium

Trusted Customer

Feefo Verified

2 days ago

Happy with my Purchase

Easy to make an informed decision

Simon

The Insurance Emporium

1 day ago

Good morning, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

MRS J PARSONS

Feefo Verified

GBR

2 days ago

What MRS J PARSONS said about The Insurance Emporium:

Great insurance cover

The service is really good and the price is really reasonable & competitive. I have a multipet insurance policy and my only criticism would be receiving 3 emails, one for each pet for every...

Kirsty

The Insurance Emporium

2 days ago

Good morning, Thank you for your review. To clarify, you hold a separate policy for each pet with it's own separate terms and conditions and we apply a multi-pet discount to all the policies. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

2 days ago

Seamless experience

Excellent no problems with the whole experience

Kirsty

The Insurance Emporium

2 days ago

Good morning, Thank you for leaving a review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

2 days ago

Poor website

Big problems with tech on their website. Took several emails and phone calls to sort this but was resolved by a good customer service person.

Kirsty

The Insurance Emporium

2 days ago

Good morning, We are sorry to hear of the issues you experienced with registration to our customer portal. This will be investigated internally, but we are happy to see you have now successfully registered. Kind regards, Kirsty The Insurance Emporium

Trusted Customer

Feefo Verified

3 days ago

Appears good policy and price and service so far great

So far was a simple online process. A form entry did not complete but a friendly member of staff phoned and got the data needed to progress the insurance. This was not the cheapest but also not the...

Kirsty

The Insurance Emporium

2 days ago

Good morning, Thank you for leaving a review, we are pleased you are happy with your new policy. Kind regards, Kirsty The Insurance Emporium