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The Burgess Group Reviews

Rated
Exceptional
Service
5
/5

5

4

3

2

1

32

1

0

0

0

33

ratings over the past year

Displaying all 207 reviews
Trusted Customer
2 years ago
Date of purchase: 11/11/2022
The Sales person was not pushy and went the extra mile to make sure we got what we wanted. The standard of construction of the doors was excellent. But the best bit was the standard of workmanship...

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Jen
The Burgess Group
2 years ago
Dear Customer Thank you for your kind review and recommendation. Our dedicated team of design consultants and installers work hard to ensure our customers achieve the best possible installation for their home, so your comments mean a lot to us and will be shared with the team. Thank you again for choosing The Burgess Group Best regards Edward Burgess
MS
Mr & Mrs Silvester
Saxmundham, Suffolk
2 years ago
Date of purchase: 10/19/2022
What Mr & Mrs Silvester said about The Burgess Group:
High quality product. Great service. Very happy to recommend.
A trip to a garden centre for something completely unrelated to windows resulted in an appointment for a visit from the team. James offered sensible and useful guidance and suggestions during that...

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MB
Mrs Brideson
2 years ago
Date of purchase: 09/23/2022
What Mrs Brideson said about The Burgess Group:
Great job, looks fabulous
Trusted Customer
2 years ago
Date of purchase: 08/24/2022
Beautiful transformations
Beautiful doors, installed with great care, thank you John and Darryl. Stunning transformations to three rooms.
Trusted Customer
2 years ago
Date of purchase: 07/06/2022
Excellent installation
The fitters - Jamie, Mark and Glen - did an excellent job removing three old windows and installing new ones. They were all extremely thoughtful, helpful, tidy and polite. They worked quietly,...

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MB
Mrs C Bailey
2 years ago
Date of purchase: 07/07/2022
What Mrs C Bailey said about The Burgess Group:
The best in the business
This was the second time we have worked with the Burgess Group - they are super-helpful, incredibly efficient and always do a brilliant job. This time James created two gorgeous exterior doors for us...

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MG
Mr Green
Aldeburgh
2 years ago
Date of purchase: 07/22/2022
What Mr Green said about The Burgess Group:
Very happy with the aftersales service from the Burgess Team
When you need any help or a visit to adjust anything, its not a problem, their office staff always help and the window fitters that visit are always polite and helpful
Trusted Customer
3 years ago
Date of purchase: 06/01/2022
Very professional and maintain a high standard of work from start to finish
Professional, straightforward and always respond to communications quickly.
Trusted Customer
3 years ago
Date of purchase: 05/06/2022
Excellent service and fitting of windows.
From the initial enquiry and visit, customer service was clear and helpful. Delivery of the window parts was on time and as expected. On the fitting day Jamie and colleague were polite, answered our...

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MR
Michael Reeve
Ipswich
3 years ago
Date of purchase: 06/08/2022
What Michael Reeve said about The Burgess Group:
Great after sales service.
We had a small crack appear in our back door. Burgess group replaced the whole thing free of charge with a higher quality door.
About The Burgess Group
We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.
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8 Fornam Business Court, Bury Drift, Fornham, Suffolk, IP31 1SL, United Kingdom
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About The Burgess Group
We’ve been working with discerning homeowners just like the Parkers for more than 20 years. They’ve all been delighted with how their elegant new windows and doors transform their property. So pleased, in fact, that they’re happy to refer us to their friends. If you’re thinking about improving your home, first take a look through our products on this website. But the best way to truly experience our superior build quality and innovative designs is to visit our showrooms in Woodbridge or Bury St Edmunds. We go the extra mile to ensure you get the absolute best out of the home you love.